Massive thank you to Natalie and Alex for letting my property so quickly and for your friendly and professional service throughout. For a first time landlord who had a few concerns you certainly put my mind at rest and the process so far has run as smoothly as I could have hoped. Wishing you both every success for the future ????.
265 days ago
I've had the misfortune of dealing with this shambles of an outfit on a few occasions now and have found the service to be seriously lack lustre, if not non existent! Through a recent bereavement I have inherited a house which I was looking at either renting, or selling. I called Reeds Rains in Bridlington as they came highly recommended and I was hoping they could help and advise me on the best options at this difficult time. Nothing could be further from the truth!!
Ive been passed pillar to post ever since my first enquiry and no one is ever there!! I've dealt with a Natalie? Very very briefly who said she would call back... she never did and is subsequently NEVER there!! I'm not entirely sure if she still works there and to be quite honest it would come as a surprise if she did!
I've spoken to a blonde older lady called Gemma? Once in person and once over the phone who... also seems to be too busy or too interested in texting on her mobile phone to call me back and again after calling today expecting to speak to her... she was suddenly not there again?! Perhaps she was busy recharging her mobile phone?
The general impression is that on the rare ocassion the staff do come into work, no one really seems to know what's going on or who is looking after what!
After finally giving up and on advice from a friend I have visited D. Dunk, Lewis & Graves who have been extremely accommodating and helpful at this difficult time. I would also recommend Hunter estate agency.
I've since heard several other comments from friends and family members on the appalling service from this outfit.
(1 star review, as 0 stars was not an option)
1543 days ago