As a full time working mum who is privately renting due to a divorce .... I have to say from the moment I got in touch with Herbert R Thomas Neath branch their professionalism was the first thing I noticed.
From the moment I booked the viewing, then viewing the house with Lewis which was done with no rush which made a big difference, then absolutely loving the home I was shown around which led onto me successfully having it & signing for it.
Anything that I needed e.g. adjusting my moving in date to earlier than agreed was no problem for them.
In the past unfortunately I've had bad experiences with privately renting but I feel so assured and happy due to the wonderful staff in the Neath branch. I've now moved in and everything has been done to make sure it all went smoothly.
I would highly recommend Herbert R Thomas to Anyone who needs a solid contract and a home with management they can rely on.
Thank you guys :)
a viewing was booked for 2.30pm. we turned up 15 minutes early and waited, and waited, and waited. after waiting untill 3.00pm in the blistering heat wave we have just experienced we decided to call the office to see what was happening.after a very abrupt conversation with a very rude receptionist/office worker we found out that the agents car had " broken down ". at 3.15pm one hour later after we turned up we phoned again and spoke to the very rude office worker again. after being stood in the heat for an hour the least they could of done is apologised for the delay, but no, she didn`t, she even hung up the phone in mid conversation. PLEASE have nothing to do with this company
In dealing with this realtor, serious inquiries need not apply.
All will seem well in the beginning but after you have given them your money, and wait patiently for an actual move in date.... you had better have an unlimited amount of time for this to actually happen. (We are talking many many months.)
I highly recommend you look elsewhere. ~ I would never again try to do business with these folk or anyone associated with them..
We have used PJC for the sale of both our houses and would highly recommend them to anyone. From start to finish, everyone in the team made the whole process as easy and stress free as possible.
We were always kept up to date with the progress of the sales and we were delighted with the sale prices of both properties. If we had gone with other estate agents we would have been tens of thousands of pounds out of pocket.
Although I never moved home in the end, I had a free valuation which was very accurate and I was very impressed at how helpful these Estate Agents were, would definitely use them again.