Felt compelled to write this review after completing on my Mother’s house a few days ago. Adamsons handled everything so well and so professionally. All of the staff we dealt with were exceptionally helpful, knowledgeable, approachable and friendly. Nothing was too much trouble and we were kept updated at all times re viewings ( which they did) and the feedback from the viewings. We were very impressed with Suzanne, who valued the house and created the brochure, and this continued with our dealings with Philip who conducted the viewings and Fiona and Jill who work in the office and who always went the extra mile. All in all a very positive experience. Thank you.
Extremely dissatisfied a lady called Jill was absolutely rude and awful towards me I work in customer service and know how to deal with customers I am very annoyed and upset at this situation patronising awful behaviour I will be telling friends and family about this aswell
Just completed on a difficult sale as a car ran into the house but the saving grace was the great way Lewis and his team dealt with the purchaser/solicitors all the way through. They achieved a decent price for the property and didn't take long.
So great Estate Agents-the whole team should be congratulated on how they really look after the seller as well as assisting the buyer with appropriate assurances along the way. In this case the sale only became protracted as we had to get the car impact dealt with-and thankfully the patient buyer did hang on to complete the sale which took longer than all of us had expected due to the rebuild-so thanks team-a great job well done-especial thanks to Lewis Booth.
What a rubbish website, Estate agents and you can't even view houses on line o dear, it must be the old fashioned way, ring up and have the details of the property sent to you by mail.
Best agency ever. Very professional and friendly. Aaron help us with every detail. Many thanks.
Would not Recommend. Own personal experience is they Discriminate against Disability benefits. They actually verbally said they choose workers over someone on Disability benefits. Lost out on 2 houses. So we went elsewhere.
Would not Recommend for renting with. They wont come out and fix any problems when they do its weeks before they get round to it.
Plus Extortionate Letting Fee's for Tennants
We was told this by the previous tenant from the property in Brittania that you had. Also we spoke to that Landlord Lyn and she said she pays you's to maintain her property.
You are also very rude as at no point did you say sorry for the way your staff member Rachael responded verbally on a phone call saying a working person would get a property over myself on Disability benefits. Yet again you do not Acknowledge this in any reply.
Please go with caution renting or if you thinking of using these to let your property out. Its the money they care about.
Your fee's are around £400 that's extortionate! Especially when you know the government will be putting an end to estate agents like you who charge people so much for letting Fee's
highly recommend! my expectations were exceeded right from the very start. we were shocked at how quickly we received an offer, but the entire process was smooth and we were treated with respect, kept posted on all developments, a sterling service, special mention to Katie.
Under no circumstances sell your business with Hilton Smythe. We made the unfortunate decision to sign a six month contract with them back in February this year to sell our shop. A valuer visited us and told us that if we paid so much upfront, they'd be no more fee's to pay and if the shop wasn't sold within six months we could simply pull it off the market or go with someone else. It was originally marketed and valued at £50,000.
Initially we had a lot of interest and a sale looked likely. Then lockdown happened three weeks into the shop being advertised and all went quiet until late July, early August. Barely anything from Hilton Smythe. This we had expected due to the circumstances. In the meantime, the shop has been open and trading extremely well. Then come early August, we start being messed around by the agent. Suddenly and without any warning another agent has taken over and is arranging viewings with people who are not properly vetted. We're let down at the last minute by people who don't show up. We then reduce the price of our business in an effort to sell quicker, even then the agents kept calling with offer's well below the new asking price and when we turned them all down, we were made to feel like we're the ones being unreasonable and as though we should just accept any offer.
Low and behold, we have decided to take our business off the market. Our contract ran out on August 2nd, therefore we are now out of contract. But... Hilton Smythe have stated that we have to give them six weeks notice for them to take our business off the market and in this time, we must accept viewings else we are liable for a fee of almost £3,000! We only received an actual copy of our contract, the day we gave Hilton Smythe our notice, which was two days ago. Yesterday, emails were flying back and forth between Myself and the agency over yet another no show.
Hilton Smythe have become bullies and will stoop to any depths. They're not on the sellers side, the very people paying them and they will send anyone, unvetted, to waste your time on the promise of a sale. No matter how hard you try to get out of it, they will use 'the contract' against you. Do expect a level of stress that will drive you to the brink of a nervous breakdown and if you have a decent business, expect it to be adversely affected by bogus buyers phoning them and then you being forced into showing such people around! I urge anyone thinking of selling a business, go elsewhere. I wish I had seen some of these reviews back in February.