Grant Pettersson has been an absolute pleasure to deal with. He has been professional & proactive in his marketing approach and has kept us informed reguarly with updates. Grant is head & shoulders above the rest and we would highly recommend him.
Michael and Bridget Barnard
If you buying PLEASE AVOID this agency!!! Unfortunately, I feel nothing but anger and extreme disappointment after dealing with them. The agency was still showing the house to others even after our offer was accepted by the seller. Obviously, somebody came up with a higher offer and we lost the house.
I hope my review will be a warning to others that under no circumstances they should be doing business with these people (unless you’ve got plenty of time and cash to waste). In my opinion the agency is a scam – totally dishonest and unreliable. Not recommended.
Thank you Gibbs Gillespie!! Had a great experience was a super quick transaction with no hiccups, thanks to Tom a weedon too.
This estate agent is not worth it if you don't put a property up with them they won't bother to put an offer forward for a purchase or help. They so desperate for my property to which I went with the best and made a lot of profit. Improve ur marketing.
Gibbs are a well known estate agent as they are leaders in customer service. We were blessed to have Matthew Marchant as our Lettings and Property Manager. He is understanding and willing to work hard to developing good relationships with tenants. We are half way through our first year of tenancy with Gibbs and were happy to say, that whilst there were some teething problems, these have been addressed to a good standard. This was made possible due to Matthew's willingness to provide good customer service. His positive attitude, professionalism and communication skills were highly efficient.
Tahsin Ali Kassam
Jenna was great when me and my wife were looking for a property! Awesome service, would definitely recommend.
Would like to say thank you to the team at Lawrence Rand for guiding us through the process of buying our first home. Big thanks to Alec Worrall who persevered for us to get the house we wanted. And thank you to Glenda for all your help in securing the purchase. Great team, great service!
TERRIBLE EXPERIENCE! We purchased our house through them in 2015. It all stared well, but as our offer got accepted and moved on to next stage the ordeal began. Our offer was accepted late July, we were told there was no chain and the seller is ready to move out as soon as we can get paperwork done. This turned out be a load of bunk. The seller used to "disappear" for weeks impacting the progress, not responding to queries raised by the solicitors. Paul Ryan who was dealing with the case from Lawrence Rand wasn't very helpful either. During the course he went on leave without giving an hint he was planning to do so. We never got any honest answers as to why the delay despite everything being in order from our side. Phone calls to his office or emails asking for updates rarely got returned unless the email was marked to Peter Lawrence. This was our first home purchase and with so much delay we were not sure what was happening, if there were to be gazumped, whether the deal is going to go through or not, it was very stressful for us. Finally we got the keys towards end of Nov. To our surprise the seller left all his unwanted stuff(mostly rubbish) behind. And he took away some of the fittings/fixtures that he earlier agreed to leave! When we requested Lawrence Rand if they can contact the seller and get the house cleared, all we got was "we will pass the message" and that's it. We never heard anything back. We were never given the contact details of the seller so there was no way possible for us to reach him. We also found out in the week that followed that someone else had signed up for Council Tax payment and another person had signed up for Gas and Electricity for the property. We managed to sort this out ourselves, not not sure how it happened in first place. Had Lawrence Rand been clear with their communication instead of keeping us in dark this experience would have been much better. I guess in a seller driven market, with properties in short supply and high prices, its the buyer which is at the receiving end and the estate agent only cares for the seller from whom ultimately the profits come! And today morning I received a phone call from them asking if I was interested in selling my house due to an increased demand for properties in my area! Good grief!
My mum's just exchanged on her sale through Robsons Pinner branch and they've provided an excellent service throughout a difficult set of transactions. Having suffered at the hands of one of the other local agents, Nick Cenizo couldn't have been more helpful with resolving all the issues that had arisen. Highly recommended!
This is the second time i have sold a property through Robsons Pinner. Dan and his team are knowledgeable and efficient. The only reason i have given 4 stars and not 5 is because it took a bit longer than expected to get the sold board up. This is is outsourced to a board company though and not directly down to Robsons, and they did contact the board company to get it sorted asap. I would recommend Robsons to anyone looking to sell their home in Pinner.
Service was beyond my expectations. I was kept up to date through the entire process. Can't fault the team at Robsons. Thanks Paul, Cam and Chris.
I have sold twice and purchased twice with Robsons Northwood, having had past experience of other local agents, I was pleasantly surprised and extremely pleased with the professionalism and expert local knowledge of the team. Nothing was too much trouble and they kept me informed as a buyer and seller throughout the process. They really took away a lot of the stresses of moving home. I wouldn't hesitate to recommend Robsons to any of my clients/friends and will certainly be using them again in the future.