As soon our offer was accepted the service we received was outstanding. Warren Peach kept us updated every week with any news in regards to our purchase. We have never received this type of service with any other agent, having gone through this process a few times before.
This estate agent is not worth it if you don't put a property up with them they won't bother to put an offer forward for a purchase or help. They so desperate for my property to which I went with the best and made a lot of profit. Improve ur marketing.
I sold my property via Orchard Properties Services a while back, and dealt with Caileigh Murphy. Caileigh managed the whole process very smoothly and was extremely professional throughout and I'd definitely recommend her to anyone selling or buying a property in the Ickenham/Harefield area.
We recently sold a house through Orchard and I would happily recommend them to others.
The brochure that was prepared to sell our house was professionally done and of a high quality. I felt the photos showed the house very well and the description was accurate. I was very surprised when I was shown the first draft as I did not have any comments or suggested edits. Great work!
Our estate agent was very polite, professional and easy to communicate with (by both phone and email). When he was out of the office, there was always somebody else who was available and able to answer any questions. Feedback from viewings was informative and provided in a timely manner.
I was particularly impressed by the strategy that was developed to sell our house. To give you some background, we had been trying to sell our house for months with another estate agent and had been unsuccessful (please see my other reviews). Because of this, I thought we would struggle to sell the house after switching to Orchard. However, Orchard were confident they could sell the house within 4 weeks. Well, they did in within 2 weeks and we received multiple offers. They had also laid out a plan which re-assured me that if the offers didn’t come in, they would be able to keep generating interest in the property.
The only negative criticism I have relates to a point when our buyer had problems with their sale. This is perhaps a personal preference, but when something goes wrong I want to know about it immediately. However, Orchard didn’t communicate the issue until after it was resolved. I can understand this approach but it was not my preferred method.
I worked with Robson's to purchase & sell my flat and really can’t say enough good things about the team. They are knowledgeable, approachable, personable, endlessly patient, and incredibly generous with their time (including mornings, evenings, and weekends over the course of several months). They answered every question and explained every form and every part of the process clearly and thoroughly. Buying and Selling a home in this market is challenging, but working with Robson's, made the process as painless and straightforward as possible. I highly recommend Robson's.
The Robson's team have been absolutely fantastic! They managed both the sale and purchase from start to finish in a friendly and highly professional manner. Their knowledge and expertise were outstanding and I highly recommend them! Thank you for everything you have done!
Fantastic service from the whole team from start to finish. Dan kept me informed throughout the whole process and was very professional. Thank you for your hard work, I would highly recommend Robsons!
This is the second time i have sold a property through Robsons Pinner. Dan and his team are knowledgeable and efficient. The only reason i have given 4 stars and not 5 is because it took a bit longer than expected to get the sold board up. This is is outsourced to a board company though and not directly down to Robsons, and they did contact the board company to get it sorted asap. I would recommend Robsons to anyone looking to sell their home in Pinner.
Recently sold my flat which was difficult due to the buyers choice of Conveyancer. The staff at Gibbs would chase up every day and without their hard work and persistence the sale would have fallen through. Great team and great customer service!
If you buying PLEASE AVOID this agency!!! Unfortunately, I feel nothing but anger and extreme disappointment after dealing with them. The agency was still showing the house to others even after our offer was accepted by the seller. Obviously, somebody came up with a higher offer and we lost the house.
I hope my review will be a warning to others that under no circumstances they should be doing business with these people (unless you’ve got plenty of time and cash to waste). In my opinion the agency is a scam – totally dishonest and unreliable. Not recommended.