Extraordinary service from Foxtons Kingston. Especially from our agent Suganth Wimalendran. He was great with us ALL the time. He asked the correct questions from the beginning and totally understood what we were looking for. Great service on the calls, follow ups, extraordinary presentation, service and approach on our appointments day, and then for the apartment confirmation. Unfortunately the apartment we wanted to confirm with Suganth was not available to see, and we needed to accept another offer due to timings. But definitely if you need to find a flat to rent, Suganth is your salesbusiness man. Professional, good listener, people person, eye on detail, kind, gentle and very interested on your lifestyle not in your $. Definitely I recommend to asking for him directly for a house search. Thanks for your support Suganth :)
foxtons do not know how to take negative criticism, do not behave equally and fairly to customers past and present. need to change their childlike grudge behaviour and only got 4 stars overall not the full. i recomend gibson lane a leading london estate agent who got full stars on the reviews.
i trust foxtons wont show this as they dont take negatives as they dont want to learn or change.
I highly recommend Chancellors. The manager Dominic, was very helpful, insightful and kept me in the loop at all times.
God smacked reading these reviews. Spot on! Have been trying to arrange a viewing for a property on sale for two days and have received only but bad customer service, rudeness and negligence from Georgia. Very disappointed!
I have just let my property through Leaders and would like to thank Nick, Louis and Joel for all their help. The whole process was seamless from start to finish and executed both quickly and professionally. I wouldn't hesitate recommending Leaders to any prospective landlords.
Failed to sell a flat within my building so their board has been dumped within my front garden. I have called five times to ask for it to be removed, several months later, it is still there.
If they cannot perform a simply task, I wouldn't trust them with selling/letting my home.
A very professional organisation. Prompt and professional responses to queries and requests. Efficient and effective letting management. Highly recommended!
The agents (both in Lettings and sales) are rude and arrogant. My 80 year old frail mum who was buying a flat in Kingston with KFH in July was treated in a deplorable way. The lady dealing with the sale (Ashliegh) was not present so the others around just left her begging for a ride to the property as she didn't know the bus route and the surveyor was waiting for her at the property. She instead came to kfh and begged them for a ride to the property. I would not recommend this agent to anyone. They lack simple courtesy and humanity! I called to complain and was told the agent who was the rudest to her behaved in that way because he was already on a termination notice. There are many other good agents around, please steer clear of this one.
I can't speak highly enough of my experience with Josh.
His style and approach built trust consistently, and I wouldn't hesitate to engage with him and his colleagues in the future.
Be very wary letting properties from this agency. The Home Inventory service that they impose created false discrepancies between the sign in and sign out reports, costing us a huge portion of our deposit for fictional damage that Gascoigne should reasonably know was caused by previous tenants. Very disappointing
Andrew Miles is not only a knowledgeable professional, he’s also very likable and easy to get along with. I can highly recommend Miles & Bird.
I'd love to be more positive, but initial impressions really weren't helped by a set of Property Search listings which, frankly, look as if they've been flung together by an 11-year-old during school breaktime, and which are littered with basic grammatical and spelling errors. When you're asking a sophisticated urban clientele to part with upwards of £1.5 million a throw, that kind of qualitative deficit represents a level of professionalism, finesse and even basic competence which, sadly, falls far short of any minimum acceptable standard.