N Creo
1

I would strongly advise anyone considering renting through Belvoir to think twice.<br><br>For clarity, I am a genuine former tenant writing about my own experience. I rented a flat through Belvoir from March 2026 until July 2026, and I reported the issues below to them during my tenancy. I am including specific details because I have seen responses to other negative reviews where Belvoir has questioned whether the reviewer was actually a tenant. I have no reason to write this review other than to accurately describe my experience as a tenant.<br><br>My experience with them was extremely poor. The flat I was let was in a seriously sub-standard condition, and the problems were extensive. When I moved in, it was dirty despite my having repeatedly requested a deep clean. There was grime throughout the kitchen, dirty carpets, damaged curtains, broken drawers and cupboards, windows that wouldn't close properly, a loose front-door handle, mould in the kitchen cupboards and numerous other defects.<br><br>The problems didn't stop there. The plumbing was particularly bad. The kitchen tap had extremely poor hot-water pressure and was almost impossible to regulate between hot and cold. The bathroom tap leaked, the toilet frequently blocked and the cistern was very slow to refill. The boiler was exceptionally loud and situated directly beside the bedrooms, to the point that I needed earplugs to sleep.<br><br>I reported these problems. Belvoir arranged three plumber appointments; the plumber only attended two. On both occasions he said the bathroom taps would be replaced. They never were. Instead, he tightened part of the tap, which stopped one leak but resulted in filthy water coming out of the middle of the tap when it was turned on.<br><br>There were electrical problems too. One of the larger electric hob elements would consistently trip the breaker and cut electricity to the entire flat. I eventually stopped using it. A hallway light fitting also failed completely. The light is the only thing they actually fixed.<br><br>Mould subsequently appeared in the kitchen and later on the pipes in the hallway. I reported this as well. By the end of the tenancy there were still numerous unresolved issues.<br><br>Most importantly, I had specifically told Belvoir before moving in that I needed a quiet property because I work from home. I was assured that the flat was very quiet and that nobody had ever complained about noise. In reality, there was a family with two young children directly below me and there was frequent screaming and banging throughout the day and at weekends. The noise made it extremely difficult to work from home. The Wi-Fi was also sufficiently poor between the living room and spare bedroom that it interfered with wireless headsets and made reliable internet calls from the office impossible.<br><br>I therefore asked to leave the tenancy early because the property was fundamentally unsuitable for the purpose for which I had rented it. When I spoke to Matthew, I was told that I could only leave early if I paid Belvoir £500 as an advertising fee. I was consequently left in a property I considered unsuitable for several additional months.<br><br>Overall, this was one of the most uncomfortable and poorly maintained flats I have ever lived in. What made the experience worse was not simply the condition of the property, but the way the problems were handled after they were reported.<br><br>I would not rent through Belvoir again.... Read more
6th Sep 2026 (12 days ago)