16th Apr 2025 (11 days ago)
I do not recommend Erik clarke estate agents in Farnworth, for months we have tried to book viewings with with, through online enquiries and phone calls. You can never get through to them and when we leave voicemails they dont return calls.
Today i called them but selected option 1 for valuations instead of sales, and the lady answered straight away , i explained to her that no one seems to be returning calls. She went on saying but my colleague rang you for this property so why didn you show your interest in the other properties at the time, i said it didnt come to mind as we thought they may have been sold and hence why no one has returned calls/emails, my partner said in the back ground if they cant be bothered leave it.. she went on saying we being rude and will not be dealing with you, certain houses on Pansy Rd and Lupin Avenue that we have been chasing for months have been ignored. If you want to sell your houses dont advertise through Erik Clarke in Farnworth. Their ignoring enquiries through email and phone and then telling people we not dealing with you. Very rude and bad customer service, your houses are not getting sold anytime soon.
Follow up from above.
Following my post the sales manager emailed me zero tolerance email, and stated below they emailed me back 15 times and said i was rude on two occasions this is a lie
SORRY THE TRUTH HURTS im not the only one saying your staff are not doing their job right and are incompetent , you decided to send me an email after i reviewed you one on google.You are an unprofessional company and your staff need training . I received an email not stating anything about 15 emails responses and all sudden we rude on two occasions. Avoid at all costs very unprofessional . You may contact all the authorities you like. I am sharing my experience.... Read more