The house was an estate sale after my dad passed away. Darren, Sarah and the other colleagues, at William's Estates Rhyl, that I dealt with were not only professional, but warm and sympathetic at a difficult time for myself. I was kept informed at all material times so I was really pleased with their levels of communication. Finally, despite the Covid-19 emergency I never once felt a drop in service when Darren was working from home. In fact the service got better and better as Darren went in to bat for me in liaising with various parties including tradesmen, my solicitor, and the buyers to help keep the sale moving along. Could not rate the service I received highly enough. Thank you.
384 days ago
After viewing a property which was available to let this morning i called to the office in Prestatyn to try and secure it. They were not very helpful at all to be honest, due to a small amount of historic debt i have as to which i am making regular payments, i was well aware that my credit rating was poor and wouldn't pass a credit check. As to which it openly informed them but did also inform them that i have a guarantor in place....they had already took all my particulars to enable me to secure the property and i also had the fee/deposit and the rent money in advance! When i told them that the best route was for me to provide them with a guarantor, they didn't want to know and tore everything that they had just taken copies of up in front of me..as a result of this they have lost the landlord a potential long term tenant and i certainly won't be using this agent or recommending them to anybody!!! All other surrounding agents use guarantors without any quibble or fuss...
1359 days ago