When we found our dream house in Langford, Lane and Bennetts helped us get our current house on the market organising many viewings within the first few days. The house was sold within 2 days of listing it. Great job!
Whilst the sale and purchase were progressing David showed us great support ensuring everything was in place and running to time.
Thanks Lane and Bennetts and thanks David !
We decided to put our house on the market in January 2016 and originally opted for an online estate agents to save ourselves a good amount of money. Whilst waiting for the online estate agent to register me I saw a house I wanted to view in Langford and ended up speaking to David at Lane and Bennetts. We discussed my decision to opt online and David pointed out the pros of going with an estate agent versus the online route. I wasn't overly convinced at first but we negotiated a price and I could them sit back and relax whilst the estate agent took photos, drafted the advert and drummed up the viewings.
Within half a day David and Ryan had both rang and potential buyers and arranged us a significant number of viewings for our first weekend on the market. Both oversaw the subsequent viewings and went on to negotiate £7k over the asking price when we received two full offers on the first morning! We then spent the next 4 weeks trying to view anything worth viewing and both Ryan and David were excellent at arranging those appointments before some properties were even listed online! We eventually found "The One" and David helped secure us a good price.
Unfortunately we then hit a massive stumbling block when some deeds were lost and we couldn't complete in May 2016. It took months to resolve and I have to admit that it was the most stressful time wondering whether the sale would ever complete. Ryan was particularly helpful in chasing Solicitors and estate agents up and down the chain to make sure everyone was kept informed and nobody was resting on their laurels!
His hard work eventually paid off and we have just completed! I really have to take my hat off to both Ryan and David who worked relentlessly to make this sale happen. The bottom line is....online estate agents might be cheaper but they can't ring the various Solicitors in the chain when things go wrong. Using a real estate agents made the experience less stressful and inevitably made sure we got the house we wanted! I wouldn't hesitate in recommending Lane and Bennetts to get the job done.
5* for Connells Letchworth. All the staff were very helpful and such lovely people. Always had a quick response when needed. A big thank you to their mortgage advisor, Michael & agent, Imogen for being there throughout my property purchase :).
Nicola de Ronde
Did not pass our offer to the vendor in a timely manner preventing us from buying a house we really wanted because we refused to take their mortgage. Very unprofessional.
Good parking and great selection of properties. Staff are well presented
The most shocking service I have ever had from a lettings agent in my life.
Dealt with a woman called Jan- who was the most rude snob I've ever dealt with face to face and over the phone.
Landlords be aware that Stephens will make it as hard as they can for potential tenants. We are decent hardworking people & they slammed the metaphorical door in our face by being so obnoxious.
Be aware people.