A 'business' is really a collection of 'PEOPLE' working to a 'SYSTEM'. (To me a system means 'Save Yourself Time Energy and Money').
At Knights, it is the people that impress you first. It's about good attitude and enthusiasm. But the BUSINESS SYSTEM is about the follow up. The making and taking of the difficult phone calls. The professionalism, the knowledge and the skill to make deals happen and sort out any issues.
They are very responsive, they chase down details leaving nothing to chance - like finding a blockage in a chain of sales, like ensuring references are followed up, like handling tenant queries and most importantly, they keep you informed.
They handle all my rental business and even assisted me with property in Manchester, both sales and rental.
They treat me fairly; they are attentive; they are professional and courteous. I don't get the normal flannel from them - it's honest and constructive. They seem to work to the ABC - Always Be Closing and it works for me.
I would highly recommend them out of all the agents I have dealt with over the years in property.
I was very pleased with Knights Property for the professionalism and speed with which they were able to find buyers for our property.
They came over as soon as we called them for a professional and detailed evaluation, which was very close to what we thought, and put the property on the market within few days.
The only reason I have not given 5 stars is that the administration of the sale was not brilliant; I have to admit that many issues we had were out of their control, but I felt sometimes that not much care was taken during the process and this contributed to delay the completion of the sale.
Overall, we had a good service.
I have had a great experience using Martin & Co, the sale of my house was very stress free and extremely quick! Giles and his team gave me a great service and I would recommend them to anyone! Thank you so much!
Cheated me of 1 day's rent. Asked me to move out 1 day earlier by promising a refund of 1 day from the landlord. Never got it back. Not recommended.
I would highly recommend seeing Dean if you are looking to rent your property, Dean will ensure the process is explained fully and clearly.
thank you from a very happy customer.
Horrendous lettings agency. It's been over 5 weeks since I moved out and my deposit hasn't been returned. Agency fees go where? Get dismissed at every opportunity - even by managers. AVOID AT ALL COSTS!
Matt was most definitely one of the best Estate Agents I have ever dealt with. Knowledgeable, Polite and always took plenty of time to ensure things were done properly. If I had a question to ask and he didn't have the answer, he obtained the answer quickly. Honestly could not recommend enough.
Shambles as a letting/ property management company. We moved in November to a fully managed property. We had no hot water for 2-3 weeks after moving in after botched repairs and useless contractors. Then waited in for handymen to come and compete work who turn up and advise they're there to quote and not actually do the job (when we relayed everything that required repair).
On 21st December our oven broke and we advised them early morning of the 22nd, we heard nothing from waterfords until we chased on the 27th and 29th Dec and then after promised phone backs from contractors and being advised that the job was actually logged on the 23rd (but no communication from them) we gave up and got our own contractor and paid for the repairs ourself. The property management team have since advised that we will have to foot the bill because we haven't used their approved (incompetent) contractors and have been completely unsympathetic.
If you're letting from them- I'd be very wary- their fees are at least double other agents and we've encountered some of the most appalling 'service' - I myself work in the service industry and understand things do go wrong but to not rectify or attempt to resolve issues in a timely manner isn't acceptable.
If you are thinking to let your property through them think again, I'm sure if we contacted our landlords they'd have no idea at the misery we've been put through since moving in.
We have just sold our house with seymours and u have to say James and his team have been fantastic, so professional and never felt too much for them to help always returned calls straight away and we have been extremely happy with the service and would definitely recommend them if you want your house sold!!! Very friendly and give you the family feel
Well done !!! One happy customer
Seymour’s are a very friendly and helpful team, we put our house on the market, had 8 viewings in one day and it was sold within a week and they are very good at keeping you informed along the way would recommend them. Thanks for all your help