As students with our first rental, me and my boyfriend were very new to everything and were very overwhelmed by everything. But Rhys who looked after us was beyond amazing. When we got the property we were very eager, maybe too eager, full of questions and after calling many times, Rhys would always be responsive and give us his best answer and in a good time so we weren't stressed waiting around. His knowledge of the property as he showed us round was excellent and was reassuring and helpful throughout the whole process. For our first experience with property, I couldn't of asked for a better service. Will definitely be using Bagshaws again in the future!
57 days ago
They are the worst letting agents we have came accross with. Please avoid them. They have very less properties in their list. Also their sales guys don't have full information about the property, landlord, i.e. available utilities at property like heating, electrical, parking keys. Absolutely hostile behaviour if something goes wrong after you move in.
The most annoying thing is, Bagshaw is managed by another company called Swquence. If something goes wrong in the property, you need to go through 4 parties, Sequence, Bagshaws, Landloed and the local property management company. They make your footbal and you are left unattended for weeks after you registered complaints. Really horrible experience. We left the property within 6 months. Please please avoid them. IMS is the best. Good assistance, negotiable rates and good service. Shame on you Bagshaws.
3605 days ago