I recently signed a new tenancy agreement with the help of Karan Kumar of Foxton's Notting Hill office. Karan provided an excellent level of service throughout. I was really impressed by the properties put forward, which helpfully included a range of price points all within budget and all of which took into account my requests. Having seen the properties, I had a really good feel for what was on the market. Karan was then very helpful in getting all the necessary paperwork processed and we were able to finalise the tenancy much more quickly than I had anticipated. As I am short on free time because of work, his availability and quick response time was hugely appreciated and left me with a very positive feeling about the whole process. I look forward to moving in!
Contacted them two months ago looking for a flat. A guy name Tom was very nice on the phone but not once in person. He argued that I said my limit was 1,300 pcm while I said 1,200 pcm. However, he showed us 4 flats, none of them under 1,300 (the cheapest was 1,350), insisting in that "the normal thing is to spend the 80% of the salary on the rent. Well, that may be your case Tom, but I don't want to struggle every month to pay my bills. He rudly insists so much on this that he even took a calculator and started calculating how much money we would still have after paying 1400 for a 1 bedroom flat near Portobello Market (btw, I thought the limit supposed to be 1300...). He also added that we will not find a 1 bedroom flat for less than 1300, unless we go to live to heathrow. Well, guess what Tom, we find it in Hackney for 1150, and it is not the crappy flats you showed to us (one of them included the landlords -an old couple that, I guess, wasn't expecting having two girls living together- living on the second floor of the building). I am not saying this the experience you will get with Foxtons. Not at all, at the same time colleagues from Foxtons Archway, Ealing and Greenwich were being incredibly kind and professional with us. I just believe this particular "Tom" from Foxtons Notting Hill is only used to work with wealthy people that would pay whatever they asked for a old, muddy, crappy flat in Kensington. It's fine, just tell me from the begining and don't go wasting my time.
I've been using Goldschmidt & Howland for the last six years and they have always ,been friendly, efficient and come up with exactly the right property for me time and time again exceeding my expectations when other agents have fallen well short. Their after care service is second to none and they all go well beyond the call of duty hence I cannot recommend Jakub and the rest of the staff at G&H Maida Vale highly enough!
Great professional service with excellent local knowledge
I would like to personally thank Daisy Spanbok for her fantastic service in helping me look for a flat. She always found appropriate recommendations based on my requirements, and endeavoured to accommodate viewings at my own convenience. Thank you so much Daisy!
I have dealt with many estate agents over the years but Jessica Bishop of Knight Frank St Johns Wood has shown outstanding qualities in a challenging market in a cool and calm way. She doesn't rest until the job is done.
After a long day of property viewings Paul's professionalism and helpfulness stood out and made finding our new London home so easy and enjoyable. Would definitely recommend working with him and the KFH team!
We were able to rent a property through this branch. The property was made available on the correct date as per our requests and the staff were very friendly.
However, it was a very unorganised and unprofessional process and we were charged fees that our previous real estate did not charge us. We weren't given information about the property even though it was requested.
We had the most pleasant agent experience with Daniel Avci from Winkworth (the St John's Wood branch). Daniel was sharp, professional, to the point and extremely clear and responsive. Everything (from the first viewing to completing the documentation and checking in the property, was dealt with in a very pleasant and professional way. Having rented in London for 7 years now, this was the first time that we didn't have any mistreatment / hidden fees or other last minute unpleasant surprises - so we do consider ourselves lucky. Thank you Daniel.
We had an excellent experience during our initial rental with the estate agent from Winkworth, however the check-out process from the flat was abysmal. The manager of the property, Agnieszka Kostanowicz, was an extremely poor liaison between us (the renters) and the landlord. Despite being called good tenants and leaving the apartment in excellent condition, as told to us by our estate agent from Winkworth, Aggie (as she is known) tried to justify taking two-thirds of our security deposit to pay for fees and "damages" done to the property that were obviously conflated to get more money for the landlord. Be careful negotiating your security deposit with her.