I went to Dexters when looking for a flat as I had to move to London. The team were great, especially Levi who helped me looking for the right place. She was very kind and helpful. I ended up finding a place privately but when I move again I will be calling Dexters straight away. Thank you for the help!
I wouldn't leave any stars if there's a option. the maintenance team never sort out the problem. everyone in this agency just shift the blame to other shoulders. Always said we give us a call back and never call back. High agency fees and nothing works. Filed several complains but nothing sort out. the worst service I ever had. btw, we contacted the maintenance team about our window problem a week before Christmas, and called few times. they said someone will contact us after New Year. I guess it will be after the new year of 2020 since we haven't received any calls or emails regarding the problem!
Karan Kumar was very helpful in assisting us to look for an apartment in Notting Hill. He was also very kind to point out certain details of the rental process to understand as we are new to the market here and unfamiliar with the letting process. Although we did not make any offers on the properties we viewed with Karan, I would recommend any one who wishes to look in the Notting Hill area to speak with him for help in finding a place for let.
Please make sure when using KARAN KUMAR to read your contracts and do not trust what this person is saying.
He lied to me about the break clause and same way lied to the landlady about the fact that I wanted break clause out??? In which planet does this happens?
Still considering legal actions agains KARAN KUMAR.
Worst agency in the UK.
I have used Knight Frank for a recent property transaction and I would highly recommend their service. I found it very refreshing dealing with an agent who was extremely honest, prompt and had excellent attention to detail. I wouldn't be so complimentary about other companies I have worked with in the past. Knight Frank more than justified its great reputation
Luke de Rougemont
Extremely unprofessional service on lettings, extremely ignorant agents. dont do their works. Very regret that I rent with them. We have to call them day to day in order to get informed. ??? excuse me ?!
go to Savills, they are much more better agents. knight frank is just disappointingly unprofessional.
Jessica Richards from the Westbourne Grove lettings office helped me find a great property to live in while my own flat was being renovated. She had a great sense of what my family required and would be comfortable with and was tactful and warmly professional in all matters. She responded quickly and thoroughly to my queries and was excellent in negotiation. I couldn't recommend Jessica more to anyone looking for a place to live. She is simply a delightful person!
Kim Hart is amazing! She went above and beyond to find us a home we loved! Many thanks to Kim for her consummate professionalism, honesty, and determination to help us succeed in our search.
Due to a long and complicated purchase process I had a lot of communication with Tanvir, and also with Hannah, over a period of about 9 months. They were always friendly, well informed and returned my calls promptly. I was impressed and would happily use them again.
Booked a viewing with Brandon from these guys.
4 voicemail messages and 6 phone-calls to repeatedly reconfirm a confirmed viewing, plus an email advising us not to be late "As he was very busy and couldn't wait"
Arrived at the property on time and Brandon wasn't there
A mother with child was waiting. It very quickly became clear that she was also there to view the property.
When Brandon did arrive he suggested the 4 of us viewed a one bed all together. We declined and waited for the mother and child to be shown around first.
Whilst looking round we asked the
Monthly rate - Not Known
Parking Permit Possible - Not Known (With an incorrect explanation of the parking permit process)
Council Tax rate or Band - Not Known
As we started to leave another person arrived to view the property so we were asked to stand outside as apparently we were going to be taken to look at another 2 properties as a group. At this stage it was raining.
The details of these properties, beyond a road name were unknown. We looked them up online and realised that they did not fufill our (repeatedly stated) criteria.
All in all I'd recommend avoiding Brandon as I'd assume the rest of KFH could not achieve the level of incompetence that he did...
Dorna did a great job representing her client and showing the property. We are new to London and not familiar with the rental process. Dorna was pleasant, professional, informative and helpful. It would be a pleasure to work with her again in the future.
The team at Chesterton are friendly and professional and managed my sale very efficiently. Most importantly, they don't apply the "hard sell" on you and keep pestering you all the time like some other agents.