In the last year, we have used Frank Innes, Mansfield in several ways.
Firstly, as landlords. Without exception, the staff provide a professional, efficient and personable service when sourcing new tenants, completing inventory checklists and securing deposits. They respond quickly when we need their advice and their answers are always supported by their knowledge of the area and the customers within it. No more was this the case than towards the end of March 2020, when the conveyancing world had gone into lockdown and we urgently needed help to ensure tenants had a home to move into. Even though staff were WFH, their support was exemplary.
Secondly, as buyers. We used Frank Innes for the first time, to secure a purchase. last year. Their advice on the local area and when negotiating, highlighted their perceptive knowledge of current market trends, and as a consequence, our offer was accepted 2 hours after it was made! The staff worked hard to track progress of the sale and communicated regularly.
Finally, as sellers. Very unexpectedly, we are currently using Frank Innes in Mansfield, to sell a house due to a bereavement in the family. Their valuation was backed up by market research of similar properties in the area and the property sold on the first morning of marketing! We are also currently using their associated solicitors who are competitive and very efficient.
We would not hesitate to use any of the services provided by Frank Innes, Mansfield, in the future and can highly recommend them. A heartfelt thank you to all the staff who have worked with us.
70 days ago
New Moon Holistic Therapies
Absolutely appalling company to deal with. Got us jumping through hoops to put application in and pay holding fees etc. Then a few days later ring to say they’re no longer proceeding with our application (hadn’t even done referencing at this stage either), instead they’re progessing with someone else. They might as well have said you’re scum we’re not dealing with you because that’s how they made us feel!!!!!
NaN days ago