I would not hesitate to recommend Bairstow Eves Mansfield. We have just purchased our first property through them. Unfortunately, despite it being a straight forward purchase/sale with no chains, we did encounter some issues with the sellers solicitors. I spoke to a few people at the Bairstow office throughout the process and they were all very polite and helpful. My main contact at their offices was Mollie Rowden who I would highly recommend to anyone, she was polite and professional and went above and beyond when we encountered issues with delayed responses from the solicitors etc. She kept me fully informed of what was happening and chased up replies from the sellers solicitor daily where needed.
16th Jul 2021 (15 weeks ago)
Seen a property to let on rightmove out of office hours so emailed the agent to arrange a viewing, got a call back so I said I'm interested and would like to take a look and was told they needed some further details so they emailed me what they needed, I emailed back all the info and waited.... Heard nothing so I called them the day after before they closed to see if they had received the info and arrange a viewing only to be told viewings are the day after so I asked for a after work slot but they were all taken so I'm thinking why did they not call me about viewings on the property I expressed and interest in? And all the time being told of other similar properties that I wasn't interested in which they would have know if they read the info they asked me for. The girl said there would be further viewings and the house was popular and won't be going first come first served due to this so I could arrange a viewing another day and it would be no problem, Then the girl asked if she could give me a call in the morning to sort something as they were about to close, I said OK then went home and talked to my partner and figured out we could actually go to the morning viewings and I could shut my shop for a hour to do so, first thing in the morning before they opened I emailed saying the morning was possible so if I could get the morning call that was arranged first thing then we could arrange it asap, never got a call.... I emailed again and I finally got a reply saying viewings were over and they expected someone would sign for it that day and they would let me know about that and other similar properties... So something as simple as going for a look at a property seemed all but impossible for this letting agents and for the extortionate fees they charge to apply for these houses on top of high rental prices you really would expect a more professional service and to be treated a lot better
8th Jan 2016 (5 years ago)