Very pleased with the service from Seymours. We received a fair and accurate valuation, got an offer after just one viewing and then received excellent advice from Zo on negotiating to secure a good offer. It took a long time to get from offer to completion but this was due to fussy lenders and less than helpful solicitors on both sides of the transaction. Diana Gilbert in sales progression was fantastic- always very quick to respond to emails with helpful information and we really got the impression that she was getting things done. She was also easy to contact on the phone- when I wanted things to get done I used her before our conveyancing solicitor (a reflection on both, I think). In her absence Simon (sorry unsure of surname) was also very helpful. I’m not sure that we would have ever got to completion without Diana’s communication between ourselves and the buyers. Very highly recommended- thank you to all at Seymours.
Absolute WORST service ever from the WORST estate agents in Woking. I wanted to go through and rent a property and was told i was going to be rang back by the manager, but did they ever call back? NO . So i chased her up but every time i rang she was "on the phone" so we were told we were getting rang back but never did and then heard nothing else so went through a different agent. So basically they just didn't want to deal with us. AVOID AVOID AVOID
We have just exchanged on the sale of our property which was marketed by Bourne. I bought the house via Andy four years ago and so asked him to help on our sale, after trying unsuccessfully to sell through two other agents. We have been very happy with the support from Bourne over the past couple of months, both when negotiating the deal and then in the past week or two in getting it to exchange, despite some last-minute frustrations. I found Andy and his team effective, helpful and responsive, and would recommend without hesitation.
An immense disappointment to the estate industry both ethically and professionally. I purchased a property through the agency and I do not recommend it. The agent who handled my purchase was dishonest and deceitful. He worked 100% in the interest of the buyer. He made false promises and used borderline bullying techniques to speed up the completion.
Really great service. Les and Gero and their team were incredibly helpful. Pleasure to deal with. Thank you
Bitterly disappointing service from such an unprofessional company.
After putting an offer on a property which was eventually accepted, I went on to apply for a mortgage and a suitable solicitor. Both were successfully found and my mortgage was approved.
Almost 2 weeks went past and no word from Foundations. They fail to reply to emails and so calling them is a must. After a few attempts of requesting the order of sale, we was still yet to receive it. 1 last call was made to ask why it hadn't arrived. Contact on the phone said that he would call back and find out what was going on. No return call was made and after looking on their website, we found that the property was taken down.
We cancelled our mortgage and solicitor and luckily did not have to forfeit any costs. But if we didn't make a decision to do this when we did, a £499 fee would have been paid to the bank and a £500 deposit to the solicitor.
I would strongly not recommend them to anyone, whether you are selling or buying. I agree with the other comments made, poor communication and lack of customer service.
Jeff knew the type of property that I was looking for and found me exactly what I wanted. I have settled in straight away and it feels like home. Thanks for all your help!
I recently sold a flat via Seymours in Woking with whom I have bought, sold, and let several properties over the past few years. On this occasion I listed the property with Ben at Seymours Woking office and we agreed a suitable price based on his and their up to date market data. I received knowledgeable feedback from day 1 and received a full asking price offer in 4 days. Seymours had many clients lined up and I cannot fault their professionalism. During the then leasehold sales process there were some paperwork difficulties and bottlenecks to the process. Whilst this is normal, had it been left to just the solicitors then the sale would either have not gone through or be still going through! It was only because of the attention to detail, intervention and regular follow-up initiated by Diana in the Woking offer that all went off smoothly for both buyer and seller. I am pleased to recommend Seymours.
I thought Curchods had great integrity throughout the entire property valuation and sale process. I would like to thank all their team, especially Justin and Mark who were our main points of contact.
Bad service and unreliable as a managing agent who consistently cuts back on the service provided despite charging a premium. One of their agents in particular seems to forget that he is there to serve the customer, not intimidate them. I would avoid.
WOW! If you want to sell your house with the bonus of having an enjoyable and stress free experience, then look no further - Foundations Team are knowledgeable, personable and a 'Can-Do' fun group of professionals. My parents unexpectedly fell in love with a new house, and realised that they had to sell theirs fast if they weren't to miss out. Within only 4 days, Foundations had given us advice on how to prepare the house, taken stunning photos, rung round their database to line up viewings of people who were ready to move and started to advertise. In less than 10 days they secured us a buyer and then continued to hold my parents' hands through the process of transaction to ensure everything was as simple and easy as possible - they even ran paperwork over to their local solicitors to help relieve any potential stress! And now, in less than 10 weeks, the exchange has taken place smoothly and they move in a week. A fantastic achievement for the team at Foundations - we are so delighted and happy that we could work with such a super group. If you are wondering who to pick to sell your house in Woking, just call Foundations and you too can enjoy being in safe hands. Wonderful agents, lovely people, thank you all xx
Foundations sold my house and did it in a personalised, professional manner. From the valuation to completion the process was well managed and stress free. Working with an independent agent has big advantages over the franchises and larger corporate agents. Would highly recommend Les and the team to anyone wanting to sell their property.