james
1

Do not use Yourmove lettings services, I have found out I had an issue with my gas pipe which Cadent have sorted out. Yourmove arranged for one of their inspectors prior to this and came up with the conclusion that I needed a new boiler and a new oven. They then arranged for a new boiler without my consent which cost £3500, I only found out when I got my monthly rental statement. I also got a new oven at a cost of £500, only to be told by the installers there was nothing wrong with the old oven and the issue was the gas pipe. This company is unprofessional and I have asked the ombudsman to carry out an investigation into their business practices, I can only hope they review them as they do not deserve a licence. Also the lettings manager, let’s call him A so they can’t take down my review, lied to my tennants to get an extra months rent, despite we terminating the agreement with immediate affect, when they called yourmove to make sure he told them the agreement had not yet terminated. Not sure how this guy got his licence but the ombudsman will be looking into his conduct. Just to add onto this, A called me this morning and threatened me on the back of me putting up this review, if you want to be treated like this, use yourmove... Read more
9th Sep 2026 (8 days ago)