Tom Austin, one of the Sales Team, was excellent. His communication along every step of the way could not be faulted. Tom worked hard to showcase as many housing options as possible, along with showing how some 'not immediate' properties could fit the bill with some small extensions. Tom's willingness to listen to what we were looking for and his passion to find the right home was evident and, if we ever need to find a different home again, we will certainly be speaking to Tom.
4th Feb 2021 (7 mo. ago)
THEY ARE A DISASTER!
I used YourMove for a tenant find service and they could not have found me worse tenants if they had tried! The tenants were rude, late on their rent and disrespectful to my property. I had to chase various people at YourMove multiple times to get any sort of a response. When I tried to escalate issues up to the Branch Manager it seems that they couldn't care less.
The agent would talk your ear off at a million miles an hour, promising everything under the sun and delivering nothing. I cannot describe what a horrendous state my property was left in and now, worryingly, getting the deposit back is in the very incapable hands of YourMove.
I would strongly advise anyone thinking of using them to think twice. There are far far better estate agents in the area for more reasonable prices.
15th Mar 2021 (6 mo. ago)