Winkworth provided an excellent service when we let our property for the first time. The photos they took of the property were excellent and they found tenants on the first day of viewings. The team have been very efficient and supportive.
I had constant bad experiences at Winkworth Haringay. Ashley, Stephanie Stavrou, Maria Sklavou, Rosie Ioannou are the names of the staff who were either using an unprofesional tone or being inefficient. We got unclear advice since the beginning when trying to rent the property and things did not get any better throughout the tenancy period. For example the Head of property management (Stephanie Stavrou) took almost a week to contact the landlord and get a date to repair the carbon monoxide alarm (legally required to fix immediately), which was faulty and turning on constantly at random hours. Their service was far from 4.7 stars and I am sure that I am not the only real customer having this opinion.
KFH Crouch End did a great job drumming up interest in and ultimately selling our flat. All of the team worked hard and were a pleasure to deal with, although I would like to single out Andy Thripp (our main point of contact) who was professional, available, attentive and a helpful facilitator. I would thoroughly recommend.
Other than setting up camp in KFH offices, I’m unsure what more we can do to cajole the agents into solving the numerous problems they have created for us with regards to our rental. Our constant calls and emails have been met with various non-answers which has left us in an unclean property, filled with litter with plaster falling from the walls and no keys. What a disaster - avoid letting from KFH at all costs!
Chris Taylor was extremely well informed about the area and the house, was keen to help but never pushing a sale on me. Made the whole experience a lot easier and is a very trustworthy and friendly guy.
I am renting a room in property managed by KFH for 7 months. For 2 of these months I have not have a door on my bedroom as it came off its hinges and KFH have been glacial in replacing it, despite frequent reminders and requests for updates. We are still waiting for confirmation of when this will be replaced. Additionally, the washing machine regularly (70-80%) stops midway through the cycle and has to be restarted. KFH have said that since it technically still functions they have refused to fix/replace it. They don't deal well with the upkeep of the property.
Tatlers offered a very professional service. Highly recommended! We were kept up to date and helped through the process at every step. Thank you to Tatlers team!
Don't recommend it. They're very nice if everything goes well but once you've paid and something is not right they don't care. We had a problem first day in the flat. There were few things not working and we're still waiting to get them repaired. It's been a month
It has been great to finally deal with a professional lettings agency in London. Chloe has been fantastic in always replying to us promptly and getting things sorted as quickly as possible, its been easy and a pleasure to deal with her.
They are apparently ok but all the dirty things they make through their ghost company Manor Properties. Don't trust these ones. They share a common office cleverly disguised to give the impression they are two different companies.