The staff at Burns and Webber have always been a pleasure to deal with. They quickly found a buyer for our house and managed the chain while we found our own property to buy. Throughout the whole process Andy was always easily reachable to provide help and advice. All in all, a top quality service.
Found an amazing rental in Guildford in August 2017 thanks to Victor Addison of Bourne Estate Agents. Professional, courteous and really helpful service from Victor and the rest of the team at Bourne - great communication and nothing was too much trouble. Thank you!
Extremely expensive! They charged us 96£ only for contract renewal! Basically, change 10 words from old contract and print it!
Very friendly and helpful Estate Agents. In particular spoke a lot with Daisy Yerrell who was very good with communication and getting back to me with answers to all my questions.
Worst Estate Agents Ever. They ripped me off with fees when I first moved to Guildford (my first rented property), and then tried to get as much of my deposit back at the end. This was 5 years ago. Now they did exactly the same to my friend who has just immigrated here from Europe and was desperately looking for a place ASAP. They spotted his situation and took him to the cleaners. For a house he pays £1100 a month for he got charged £250 agreement fee, £50 guarantor fee, £75 reference fees, £50 guarantor reference fee, £180 inventory fee (house unfurnished!!!), and then to top it off they've charged him a £60 admin fee. £5000 upfront for a £1100 per month house. Dicks.
Once again we were impressed with our experience of dealing with Seymours. Tracey & John were both fantastic, keeping us up to date with the sale of our property, freely answering our questions. I would strongly recommend them. Thanks as well to everyone in the office.
Daniel & Lisa Arnold
Professional, knowledgeable, helpful and charming are the words to describe our experience with Seymours Burpham. The valuation price for our house was spot on and the time to its sale was mercifully very short. We had many potential buyers thanks to their extensive marketing. They kept us up to date with events very quickly and nothing seemed to be too much trouble! Excellent all round.
A huge thanks to Tiffany for all her help and support over the past few weeks. Tiffany's advice and local knowledge was brilliant and she always got back to us quickly. Thanks Tiffany!
Arranged to view a property with Seymours, we took time out of work on a Thursday morning because we liked the property. The agent showed up without the keys to the property. We had to wait for 30 minutes whilst they returned with the correct keys. During this time we got a call from someone on the office to apologise; not really constructive but we appreciated it. When the agent returned, the keys had the wrong house number on them and we couldn’t get into the property to view. In summary Seymour sent someone who clearly has never been in the property before (didn’t know if we access from the side/rear) and didn’t have the vendor’s number to call, wasted two hours of our time and we won’t get to see the property now because it’s coming off the market this weekend. Well done Seymours; you had one job to do.
Prompt replies to all emails. Details of properties matching our requirements sent quickly and regularly. I always felt if I needed help or information this would be quickly available. The details of properties were clearly presented and easy to view. The service was better than many of your competitors! I am continuing to use your other branches to find our ideal property but we have reluctantly decided Guildford is too far from central London to commute regularly.