My challenge was to find a property to rent in Barnet within one week. Thanks to Barnard Marcus, with team of professional expertise able to delivery first class service. Mission accomplished. Great team.
Chun Yu Gary Cheung
Avoid avoid avoid. If you want to buy a property look elsewhere. They don't let prospective buyers to view properties unless an appointment is booked with their mortgage/broker adviser.
I popped into KFH on Saturday just gone and was pleasantly surprised and impressed on the service, the two female members of staff were very warm and welcoming, I was greeted by admin and then spent some time with the manager Nicole. Who's couldn't have been more clear and transparent which was unexpected. I wasn't quite sure what to expect as this is the first time I was searching. The property I went to view was exactly how it looked on the pics. I was so impressed but still went to view with other agents but couldn't get the property out of my head and felt like I would be more comfortable with KFH looking after my needs. I have put an offer in and am now going through the process of checks. Hopefully this will be the start of great things, thank you KFH
Other than setting up camp in KFH offices, I’m unsure what more we can do to cajole the agents into solving the numerous problems they have created for us with regards to our rental. Our constant calls and emails have been met with various non-answers which has left us in an unclean property, filled with litter with plaster falling from the walls and no keys. What a disaster - avoid letting from KFH at all costs!
Amazing service from both the Highgate and Crouch End offices: very kind and helpful agents, always on time, always following up on. Certainly, one of the best experiences I have had in the market. A special call-out to Agathe Devictor at the Highgate office, who went out of her way to find us a property that would meet all of our requirements. On top of this, she was super considerate and punctual, and it was a real pleasure to work with her.
I am renting a room in property managed by KFH for 7 months. For 2 of these months I have not have a door on my bedroom as it came off its hinges and KFH have been glacial in replacing it, despite frequent reminders and requests for updates. We are still waiting for confirmation of when this will be replaced. Additionally, the washing machine regularly (70-80%) stops midway through the cycle and has to be restarted. KFH have said that since it technically still functions they have refused to fix/replace it. They don't deal well with the upkeep of the property.
Total Professionals - Courteous, Helpful and Punctual. Having worked with The Property Company for a number of years, I totally recommend them to any Landlord. Even though i live abroad, i have peace of mind letting my property through them. My personal Property Manager, Agi is a total professional and will go out of his way to assist in any matter! Excellent Service Always!!
I would give it no stars if I could. I have been a tenant of this so called 'company' for 11 days. Of my 7 years of renting in London I have never come across anything as bad. After viewing the property, I asked Damian many questions and he answered them all, however I have now learnt he has answered these dishonestly.
I took this as the truth and moved into the property on 7th April 2016. One lie was regarding the cleaning issue, I was informed there was a weekly cleaner. This was one of many lies I was told.
I moved into the property, the room was cleaned and painted which was great. However there were remnants of junkies in the bathroom (razors etc.) as my room had previously been inhabited by these, even though I asked them who was previously in my room, I was not informed. After asking them to clean the bathroom they did not and I am currently in a flat where I cannot shower as it is revolting and unhygienic.
The Property Company are dodgy crooks, do not rent from these people! When you check out the reviews there are more negative than positive, please trust the former rather than the latter!
We bought our house in Bancroft Avenue N2 from Adam Hayes . With a difficult seller who resided in Hong Kong the sale was not an easy one but they were so reassuring and kept us uptodate through out !! We couldn't have asked for a more honest, professional estate agent . Thank you guys
Professional agency with some great agents. The ones I have dealt with have been extremely helpful with arranging viewings and providing suggestions based on our requirements. Would recommend if you're looking for a new beginning.
Such a pleasure working with Star Estates & Lettings's team. They are very responsive and professional. All around a great company to work with.
Extremely unprofessional. I have my property listed and for sale and looking for a 4 bed in the N8 postcode so thought this agent to have local knowledge and walked in.
There was about 8 people inside, not one of which was doing anything other than some office banter between the cleaner and a lady at the back. I stood in front of a man seated at the front desk who couldn't even be bothered to raise his head to acknowledge me.
After 30 seconds he looked up and I asked if I could speak to someone regarding sales. He asked me to sit down after eluding to himself being an appropriate staff member.
Suddenly the phone rung, he picked it up and started a lengthy conversation with what was clearly not a member of the public as he was saying things like "They are not stupid. They have their own accountants"
He carried on speaking very slowly with no urgency whatsoever and no consideration for myself. After 5 mins of what was evidently going to be a lengthy conversationI interrupted to ask him if anyone else could help and he asked an older member of staff to look after me.
This man was too busy playing with a toddler who was waiting on a chair and after what seemed to be a 20 second pause reluctantly beckoned me over to sit down.
No thank you. If that's the level of professionalism and care they are capable of, I would never trust them with the most important and stressful transaction of my life.
Use your own judgement but better to avoid.