S Hartland
1

Awful Company.
Absolutely awful experience with Barstow Eves. As soon as they take your money, they seem to lose all interest in helping you. I moved into a property with serious issues that were clearly hidden during the viewing, and nearly 5 months later basic repairs and safety concerns are STILL not fixed.
The condition of this house is completely unacceptable, especially with children living here. There are ongoing safety hazards that have already caused injuries and continue to put my children at risk daily. On top of that, there are hygiene issues that no family should be expected to live with. It is honestly disgusting and has had a huge impact on our health, wellbeing, and quality of life.
The maintenance department is completely unfit for purpose. Emails are ignored, calls are never returned, and nothing ever gets resolved. You spend your time constantly chasing people who either don’t care or make empty promises that lead nowhere.
Things have now become so bad that I have had no choice but to start seeking advice from Environmental Health and solicitors regarding the condition of the property and the complete lack of action taken. No family should be left living in unsafe and unhygienic conditions for months while an estate agent simply ignores the problem.
The stress and frustration this company has caused my family has been unbelievable. I would strongly warn anyone thinking of renting through Barstow Eves to avoid them completely. Once they have your money, don’t expect support, urgency, or basic care when serious problems arise. Terrible communication, shocking maintenance service, and an overall disgraceful experience.... Read more
22nd May 2026 (13 days ago)