H Irving
1

I was under Northwood for 3 and a half years I am not the type to leave a review but I think to help others if their considering using them, Tennent, landlord whoever I would massively reconsider. They are the most rude and unprofessional estate agent I have ever come across. They take between 5-6 months to sort maintenance issues or sometimes just leave you without it being sorted. They don’t understand safeguarding or they just don’t care, there has been times iv been on the phone to a staff member from Northwood reporting an issues and mid conversation she started talking to someone else in the office, so she clearly wasn’t listing to me, all they say is we will call you back and never do, god knows what they do in that office because they don’t seem to work, they have put my rent up after every inspection without any improvement by them on the house I was in, and this is the worst part. Even the person who owned the property wasn’t happy with they was they worked and had to go through the hassle of getting rid of them and getting a new estate agent on board to manage the house as they wasn’t competent to do so. Northwood caused me alot of stress and I would never ever use them again is rather live in a tent !!!!... Read more
29th Aug 2026 (19 days ago)