A Hind
5

We decided to switch estate agents to William H. Brown in Wakefield after receiving very few viewings with our previous agent, and it turned out to be the right decision! Our very first viewing resulted in an offer, which was fantastic. Unfortunately, the sale later fell through, through no fault of the agents, but thankfully we managed to get things back on track and secure another buyer. We did eventually agree to a reduced price to help achieve a quicker sale, as by that point we were more than ready to move!<br>We mainly dealt with Amy and Annette, both of whom were incredibly helpful, supportive and understanding throughout the process. When our first sale fell through, I must admit I went to pieces a little (or perhaps a lot!). We were quite far along in the process, had sold most of our belongings and packed up much of the rest, so the thought of starting all over again was overwhelming. Amy and Annette were very understanding and reassuring during what was a particularly stressful time.<br>I did feel that I was chasing for updates occasionally, although, in fairness, this was probably more down to my own eagerness to get everything moving than anything else. Once you've mentally moved house, packed half your life into boxes and are desperate to get out of there, patience isn't exactly your strongest virtue!<br>Overall, we were very happy with the service and would happily recommend Amy, Annette and the team at William H. Brown in Wakefield. I'm not planning on selling again anytime soon (once was enough for my nerves!), but I will be turning to them to help us find our next property. Hopefully, they'll be just as good at helping us buy our new home as they were at helping us sell our old one! Thank you team... Read more
19th Oct 2026 (13 days ago)