17th Jan 2024 (8 mo. ago)
In times like this when renting a property is literally a nightmare, when agencies don't even bother to reply or answer the phone because they've got too many clients anyway, contacting Jemma from the agency was like seeing a light on the end of the tunnel or better to say an angel who finally woke you up from nightmares and gave a hope. So busy and under huge pressure, she always find time to answer your emails or call you back, she is an absolute jewel! Like my friend said and I absolutely agree, we just won a lottery with them!
Edit:
We lived(rented) in the house where many flats are managed by the agency and than you can get the clue why some people here are giving 1 star. I read those reviews and witnessed on my own eyes people from next door not paying bills, electricity cuts, bringing and leaving rubbish around the house and complaining that this government is not doing enough for them and they just want to live on benefits and agency suppose to give them accommodation for free??? It really makes me angry reading and seeing things like that, because if you are on benefits doesn't matter the reason why, you must understand that not even one agency will consider you in front of working people, simple as that, because you don't understand that you are risk for the people who work there, they are working for salary and they want to be payed for work they are doing, for service they are providing and you are expecting them to risk their work and life because of people who eventually might not pay the rent anymore??? Are you willing to work for someone who eventually will not pay you ? I know the answer on this one, because I'm not!
I left the flat how I found it when my contract expired. We maintained it as it is our own property because we are living in it and we respect someone who owns it (same as you would expect if you give your car to someone, to fill it up, keep it clean and intact, no difference), and we got our whole deposit back on the same day our contract ended.
So, don't believe some reviews here, it is not even worth it to read, because like I said, I witnessed the story behind that and how they left the property after they've got finally evicted (it was a relief for all of us in the building). Agency couldn't even place the property back to market, it was a nightmare. So they lost all that money for the rent, deposit is not going to be enough to bring it back for living condition and tell me, how people who work in the agency suppose to live? On benefits too?
Sorry for my long rewiev, but someone independent needs to say the truth behind those 1 star reviews and according to this, I would just suggest the agency, "don't even bother with cases like this, because not even one agency does", but I know that you have more human approach like I said and that's why you are trying to help people even if they think that paying 6 month in front is a rip off, they don't really understand in what risk you are really placing yourself.
BTW, we left the agency because our friends who left the country, gave us their property to live in, otherwise we wouldn't move from there, no chance.
The best agency we experienced, honestly! Recommend!!!... Read more