This business owes me £320 for work I completed in February at a property. They stated that they wasn't happy with the work. I was puzzled why as l have before and after photos proving the work had been done. I offers to complete the areas she was not happy with but was unable to perform miracles on old badly stained carpets.
However, despite previous reminders they are refusing to acknowledge me and are just looking for excuses not to pay. It is an absolutely disgusting way to treat a small local trader. This has caused devastation to the business.
Moreover, they are also in contravention of the Data Protection Act 1998 as they gave my details to Advertising scammers. The scammers interviewed me on the premises of Bronte and told me they were in partnership to advertise my business on the the sale packs of Bronte brochures and also on an interactive board.
I agreed to sign up on this basis only to find the board was constantly freezing and there was no brochure pack. It was all a lie and therefore, I am a further £350 out of pocket.
This is a disgusting way to treat a local trader and cause them financial hardship. If you are thinking of selling or renting your home, then think of how they have treated a small trader like me.
I have given one star because there in no option of a zero.
NOTE...In response to Bronte reply that I refused to go back in, I confirm this simply in not true. I was awaiting their instruction as there was a delay with a builder going in. They were to contact me but didn't. To date they have provided zero evidence that the landlord was unhappy. I have gave Bronte a pre cleaning assessment of the state of the carpets and also a review of the results at the end with the invoice.
NaN days ago