I have dealt with Clive Watkin for a few years as I am a Landlord. They found me great tenants very quickly and did all the back round checks etc which some agents do not do correctly. Also, they acted for me in the sale of my Mother's house and the purchase of a flat without any problems. Always easy to contact and fast, efficient and courteous. Highly recommended
746 days ago
I’m sure all these 5 stars are legitimate but I’m sad to say my experience with Clive Watkin’s Crosby branch was nothing but frustrating and upsetting.
I appreciate the current chaotic context, but I was somewhat ignored and made to feel a nuisance by the agency after enquiring about a property to let. I was initially told a property would be available ‘late June, early July’ and any subsequent changes to this I only discovered by ringing up myself. The time frame changed to ‘mid-Jul and eventually I was told ‘late July, early August.’ At this point they denied that their initial estimation of June/ July was even said (which it was, we were both told this separately)
Every time I did ring some development had taken place without anybody letting us know.
Over a period of 3/4 weeks I was frequently told that the agents would get back to me with information/ updates. This never happened, and because we were eagerly ringing for updates regularly, the agents seemed like they were growing frustrated and tied of us for contacting them. We loved the property and were getting conscious of enquiring because of this.
I’m sorry to even be writing such a negative response but the care we received was minimal, we were by no means treated as valued potential customers, rather a pair of nuisances.
338 days ago