We both sold our last property and bought our current house through Hunters, the team (especially Joanne) could not have been more supportive and helpful, taking the stress away from the situation.
They marketed our property very well, with a constant stream of viewings until it was sold.
As they knew what type of property we were looking to move into they were in touch immediately when they got an instruction for something which matched our brief. We were the first to see it and ended up buying it!
Can’t praise them highly enough and wouldn’t use anyone else when looking to sell.
1st Oct 2020 (1 year ago)
Told us that a landlord had agreed to let us rent a house and made an appointment with us to go sign the papers. Five minutes before the appointment, after travelling 14 miles on public transport, with mobility problems, to get to the appointment, we received a phone call from Hunters saying they had taken an offer to buy the house from someone else and the landlord had accepted it.
In response to your reply, and having experience with estate agents myself, I would like to ask you a question: Did you use the seller's decision to rent the property to us as an incentive for the buyer to make a quick and higher offer, letting the buyer know what time our meeting was as a deadline for their offer? We were only informed of the decision to sell while we were in the same street as the estate agents while making our way to the meeting you had arranged with us to sign the rental contract. While I can appreciate that sales are more valuable to estate agents than rentals as they result in a higher fee, you were aware of my mobility issues and where I lived, so how far I would be travelling, and still allowed me to travel for an hour on public transport to get to a meeting that would be cancelled, not informing me until minutes before the appointment time, despite knowing that this journey would be very difficult for me.
We did find a very nice property elsewhere in a better location, and for less money, within a few days of this happening. Incidentally, Hunters are still sending me emails saying that they've found a property that meets my requirements, for properties that do not meet the requirements I gave you, despite me trying to unsubscribe several times now.
8th Apr 2018 (3 years ago)