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Estate Agents in Bicester
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Bicester Property Market Summary
Sold price
£391,326
Sale time
20 weeks
Asking price change
-1.3%
Estate agent fee
N/A
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Estate Agents
Gatekeeper
3-4 Kingfishers Court, Northfield Farm Lane, OX28 1UE
Customer reviews (139)
Lawson
Dan has been a pleasure to deal with and made everything really simple and straightforward. He has great knowledge of the area of local properties and did a great job keeping me up to date so I was never left wondering what was happening. Fab customer service which you really hope for when selling a property to make things a little easier! I’d highly recommend Dan and Gatekeeper and wouldn’t hesitate to use them in the future
4 days ago
Adrian
First of all this is a general review of what we experienced with Gatekeeper agency I'm not making referrals to any agents as most of them are nice and friendly but they are not there to make you better they are there to make money from you.
1.Comunication with tenants it can be improved by providing them a phone number which is free to use and contact the estate agent
2.We didn't felt supported with agents smiling and temporarily emphasizing with us without taking real actions to show their support
3.There has been and end of tenancy fee taken from our deposit early than at the end of tenancy, without anyone notifying. We had to ask and find about it and the explanation was 'anyway that fee is taken from the deposit at the end of tenancy'.
4. We had 3 inspections over an year and a half without any issues at all but at the end of the contract we had money deducted from our deposit for silly reasons like grass has grown into the flowers, CO2 sensors not working or dirty oven.
5.All the reasons for deduction we have not been present when the inspection has been done, so we cannot verify anything as the agency didn't provide any photos with how the garden has been 'repaired' or how the oven is looking after being cleaned and where the new CO2 sensors has been installed and replaced. Not to mention that nothing was new in that house and they were expecting to be like new.
6.What I think is that they are applying this issues to many as possible tenants trying to deduct money from their deposit.
7. In the end doesn't matter how hard you are looking for the house or place you are renting from Gatekeeper there allways be issues raised at end of tenancy to deduct some money. This is all about really for them or Gatekeeper ''money''.
In the end I would like to mention that this is a honest review about what we experienced with this agency, I don't know if there are others better there.
930 days ago
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Thomas Merrifield - Bicester
Market Square, OX26 6AG
Customer reviews (6)
Chris Shirley
Absolutely fantastic agent. Communication was prompt and very professional. Would not hesitate to use again.
11 days ago
Anonymous
David Weeks was attentive, courteous and communicative. We were confident that his advice was sound.
1068 days ago
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Taylors - Bicester
14 Market Square, OX26 6AD
Customer reviews (53)
Laura Smallbone
Amazing customer service from every member of staff we have encountered. Peri has been incredibly helpful and informative and has made the process of buying much less stressful! Would highly recommend
62 days ago
Angelo Nigro
I have been forced to write this because I want everyone to be aware of what we are getting into here.
I have been renting one of their house for the last 2 year, I have just started my third and for all this time I have always been patient and respectful with them, but it seems the more you educated you are with them the less they care.
I pay a lot of money for my rent because is "managed" and let met tell you, a managed property is just a rip off to take more money from you and the landlord, because the level of quality and service is ABSOLUTELY HORRENDOUS.
I don't have a single positive experience, when one wrong thing happens it may due to many reasons, 2 well it may happen, BUT when EVERY SINGLE time it happens is just the same, it means that is how they are.
The house I rent is old, so obviously you are going to encounter lots of issues over time, which is fine is nobody's fault, but if to fix those issues it takes you MONTHS, YEARS and many emails and calls, then THERE is an issue.
When I first moved the heating wasn't working properly, it would start and stop at random times, asked them hundreds of times to find and fix the problem, they said they could not find anything wrong I had to pay someone to find the problem and then request them to change the damage part, of course that is money they never gave me back. (it took 8 months to solve this)
5 months after I moved the electricity in the house started to just switch off at random moments, you could imagine how irritating that is, but more than that it was the possibility of something dangerous happening that could potentially get the house on fire, not to forget that I may come home to find the freezer and fridge off and the food damaged of course.
For such a serious problem it took them 4 months to even SEND someone to check what the problem was, 2 visits and the problem was found, it was a simple thing, but it took them 4 months to send someone.
The Lino in the kitchen was ruined because of the electric problem, by moving everything in the kitchen, fridge, freezer and so on.
I requested to change it (either by me BY ME PAYING, but since I need approval for any change since is not my house I could not do it even if I paid for it) it took them 18 Months, yes 1.5 Years to change the Lino.
Last week the freezer completely died so I lost all my food, hundreds of pounds worth of food, but is ok, is not their fault that the freezer died, stuff happens, fine.
However I have used their web portal, called them, but they say this is not an emergency, a week later, still NOTHING, I can't buy meat or anything that needs to be frozen, because well they don't care.
You call them all they say is we will call you back, THEY DON'T.
I don't understand why me or the Landlord pay this agency for, it makes no sense is giving them money for DOING ABSOLUTELY NOTHING.
I am on the border of desperation that you fear anything happens because you will have to deal with an agency that doesn't care absolutely at all.
I just renewed my contract as I said and I would really like to speak with my landlord to understand because honestly it makes no sense, they have not even given me a copy of my contract for the last 2 years, which BY LAW I SHOULD HAVE.
I am borderline desperate, if the Landlord reads this (this is going to be post on facebook too) I would really like to have a chat with him I am sure with my name he knows who he is.
1257 days ago
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Barton Fleming
62 North Street, OX26 6NF
Customer reviews (3)
Anonymous
Brilliant pictures of the house, very friendly and helpful.
410 days ago
Anonymous
Professional and knowledgeable team with many years experience in the property business. They helped me find out the length of lease on property I wanted to buy which was more than the vendors agents were able to do.
Lovely clear photographs displayed with accurate write up of my property.
Very friendly and supportive without being pushy.
1467 days ago
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Quadrant Real Estates Ltd
10 Market Square, OX26 6AD
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Chancellors - Bicester Sales
46 Market Square, Bicester, Oxfordshire, OX26 6AJ
Customer reviews (40)
Ian Norwell
My wife and I have bought about a dozen houses between us over the years, and the process has usually been a vale of tears. Not for nothing does it rank in the top three most unpleasant processes to endure, along with bereavement and divorce.
However, we are great believers in credit where it's due. The Chancellors staff we've dealt with have all done a first-class job, helping to lube the process wherever they could. Jennifer Dowden looking after rental issues, and Abbey Allan in the sales progression team, have both been a great help. However, a special mention in dispatches must go to Daniel Brennan in the Bicester office. Daniel has fully grasped the value of continuous communication. He has the wit to know that a telephone call with no news, is still a call worth making. He's done Chancellors proud.
130 days ago
Dave Digsby
I have found my experience with the Bicester branch of Chancellors in- particular the young female sales negotiator extremely traumatic, I believe her name to be Charlotte. Not only have I found them to be rude but very dismissive of my needs whilst looking to purchase a house. With so many estate agents available in Bicester avoid Chancellors at all costs!.
902 days ago
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