Chris Day who valued the property was spot on price wise, and was well supported by the office staff who went out of their way to keep us updated.
The property was only on the market for 2 weeks, so right price and good marketing got the job done.
114 days ago
Unless you are a developer beware the repossessions that Rosedale seem to specialise in. There are faceless intermediaries between them and the vendors (the mortgage company). Over a couple of days we put in three offers, eventually bidding the asking price and this was accepted.
They then have to publish this offer in the newspaper.
The house needed a lot of reparitive work and we were busy measuring up and getting quotes when they asked us to increase our offer as new offers, over ours, had come in. They do not have to publish these later bids. You cannot get conventional mortgages on these properties because they are not habitable, even if you are buying them outright with cash for the asking price. There is no flexibility in allowing access for works between exchange and completion even if you recognise that this is at your own risk.
Rosedale were not sympathetic nor helpful in suggesting ways to overcome the hurdles. All they do is blame the 'system' or the vendors, or the vendors' agents.
It seems that Rosedale's most important customer is the one paying their fees; this might be a legitimate point of view but, at the end of the day, estate agents sell houses to customers and the fee they get is a small percentage of that sale. I know which customer I would focus on if I were selling houses. It would be the one parting with the greatest amount of money. No sale = no fee.
There is the possibility that a small number of customers understand how this part of the market works and that Rosedale do offer them a better customer experience. Personally I would neither buy nor sell through them again, ever.
NaN days ago