This is my first experience with Reeds Rains and I can honestly say its been a pleasure from start to finish. As I needed a property quickly Nick Reid (Lettings Manager) went above and beyond to help with this and we actually got everything turned round within Tow days and that is from viewing the property to moving in! I am more than confident in saying I cant see this happening with any other estate agent. t was down to Nicks hard work and experience that I moved in to my lovely new home in no time. He has kept in contact afterwards to ensure I have settled in and all is well. I have recommended not only Reeds Rains but Nick also to family and friends and hope my review helps you along with anyone else wishing to find there new home. I look forward to dealing with Nick again in the future and hope he gets the recognition he deserves from head office. Healthy Regards.
The most incompetent bunch of neanderthals you could ever have the misfortune to deal with. Do not use this company! Avoid Avoid Avoid.
I’ve just recently purchased a house through Bridgfords and I have received top class customer service from start to finish. I had Emma dealing with my sale and all through out the sale process Emma kept me up to date with how things were moving along. When I rang or emailed her I got a fast response and I have to say it was one of the quickest house purchases I’ve ever done. I would highly recommend Bridgfords to anyone.
Turned up late to the viewing, ended up showing the agent around myself basically. I then rang up to show interest and was told they will give my details to the landlord, yet they didn't ask me for any. I was told they would call tomorrow with the outcome and i'm still waiting now 3 days later.
A very positive experience. Professional and helpful throughout.
I would definitely recommend them. " IF" I move again, 1st port of call !
Terrible service and experience ! Made an Offer on a house, I later found the vendor to be a personal friend of Ben.
Spent and wasted £500 on a survey that resulted in the property being significantly down valued by 10k, but of course the RICS valuer was at fault !
Pulled out of purchase at that point, as vendor refused to even meet halfway.
I was constantly chasing up enquires throughout, severe lack of communication from this agent, never called when promised, extremely poor customer service, was a lucky escape in hindsight!
Friendly, professional, and worth every penny. Redrose have helped us through the maze of being landlords for years without issue, and handled a house sale with ease. Would be happy to recommend.
Not a company I would recommend, unfortunately they do have a sort of monopoly over Buckshaw Village. I would advise any potential customers to check their inventories carefully upon entry (with pics if necessary) in preparation for their exit.
My welcome inspection was practically a whirlwind, leaving me to check all faults after the agent had left.They were quick to get some repair work done upon entry, however I feel that much of it should have been done as standard before I moved into the property. Some remained unresolved.
Most properties in Buckshaw aren't that old however little effort to freshen them up between tenants has been made and they are becoming tired.The flat I was in had many signs of wear and tear which leads me to conclude that either check-out procedures have previously been slack and I got unlucky. The only other possibility is that charges are made for damage and the repair work not carried out. Any potential charges to be taken out of your deposit are not made clear until several weeks after your exit, when the return of the deposit is necessary. When you finally do get them, they are unreasonable. I also found Red Rose to be slow responding to queries regarding money being returned.
As I have previously been a landlord, when I compare the service provided to previous estate agents in other areas, I find it sadly lacking. I would advise anyone thinking of using them to consider carefully.
I would also like to point out that at least four of the below reviews are from staff giving an extremely biased rating.