I came to this estate agents to rent a property.
At first they was fantastic and very helpful.
But I later found that they had allowed myself and my 2 year old to move into a property with 2 abusive landlords that own GRMJ Properties, a heating system that's wasn't acceptable by myself and environmental health standards, damp problems and then 2 month into the tenancy myself and my infant would then go 3 months without hot water and after contacting them and asking them to help me find a new property they never contacted me back.
The property had many many other problems.
I moved out of the Abbey Crescent Property and I made the agency aware that all the problems was still there, they seem to show concern but the property was put straight onto the market even with the agency knowing that the landlords are abusive and they left me and my infact 3 months with no hot water and that environmental health had confirmed the property needs to have alot of work done it. I am sad to learn the concern from this company wasn't actually genuine.
And after the angry and depression they knew I went though they still put the property on the marker for all of the next tenants to live in the same conditions as the landlords refuse to fix the property even with an infants living there.
I asked to make a complaint when I called but they did not tell me the complaints system.
1100 days ago