Jonathon Hunt are brilliant, we purchased a house through them recently and even though it was really stressful at times we are very happy to have dealt with them. Carol is an absolute gem and we cannot thank her enough. She was always replying to my daily emails, answering my calls and keeping me up to date. Really grateful to them for everything and would recommend to anyone!
Considered advice from start to finish. Daniel and his team understand their local market and the process of buying and selling from the customers perspective. They supported us through conveyancing and surveying and had a perspective on all aspects of our transaction that really helped put us at ease. My wife and I would thoroughly recommend Jonathan Hunt. Plus, Daniel is an amazing photographer and will make your house stand out from the rest.
Extraordinary levels of support and amazing patience... the team at William h brown in ware are superstars! If we had picked any other estate agent the whole process of selling our home would have been a nightmare (as it has been on previous occasions with other agents). But their expertise not only helped us to prepare our house for sale, but ensured we received the best price.
Yes, they are part of a network, but their enthusiasm, passion and Emma Richman's style of management is very personable.
A refreshing and rare high level of service... we'd recommend them to anyone thinking of selling their home in the Hertfordshire area.
5 months after vacating a property and they will not return a £2000 deposit, they tell me its no longer thei9r problem and i must speak to a lady called Clare Wright in Norwich who never responds! im not sure she exists!
Sold and bought from Keith Ian... very good all round!
Probably the worst customer service I've experienced and this is with my low expectations hat when it comes to estate agents.
Unprofessional communication, no support or advice. When we had queries over the house we were buying we were told take it or leave it, they're sure the vendors can find a new buyer.
On completion day felt fobbed off and asked to liaise with the vendors directly to get the keys.
Do not use! Unless you feel like experiencing very poor customer service.
Ricky & Elliot were fantastic when acting for us in the sale of our property. They marketed our property expertly and found us a buyer very quickly. When this first sale fell through and our onward purchase looked precarious they upped their efforts and found us another buyer within a week. They also assisted us with chasing down the upward chain of 5 in our purchase. Excellent work guys. I would recommend their services to anyone looking to sell and buy in Ware and they would always be my first port of call for further house purchases.
Having dealt with Elliot Heath over the past few months we've found our experience to be pretty varied. When we we looking at purchasing a property through them, everything was great they were always on time for bookings and very knowledgeable on every property we visited as well as professional. Buying a house through them was a long process for us but they were always patient and communication on anything coming to market was excellent.
Once we purchased the house this is where we found things a little more difficult due to emails going answered and call backs not being received. Our process lasted three months and unfortunately towards the end of the sale (which fell through not to the fault of Elliot Heath) we were left completely in the dark as to what was happening with the property and when a moving date might be put in place.
As mentioned the sale never went through and we had to pull out, notifying Elliot Heath of this and our situation we received no further communication not even any acknowledgement they had received our email. The only way we actually knew this was because we saw the property go back on the market.
All in all a good service whilst trying to buy a house, but poor once purchased.