I rent a property through Hamptons, David and the rest of the team are great to deal with and very professional. I would recommend Hamptons in St Albans to anyone
After living in a property for 2.5 years we had the usual dealings with Hamptons, not good or bad, until checkout.
This all happened during lockdown so I understand that these aren’t normal circumstances but I am still working and still managed to safely move house and vacate and arrange professional cleaners before end of tenancy so not really an excuse.
No response to emails or phone calls (from me and the landlord, who I am in contact with.) It’s been two weeks since checkout with no communication other than to request 2 days rent as their checkout was 2 days after end of contract, I was out of the property! (They don’t do them on weekends apparently,) hardly my fault!
Disappointing to say the least.
Cheyenne was very helpful , kind and polite for me every time. Thank you very much .
The Absolute worst ever, Zero Stars.
Had a viewing booked at 10.30am to view a property.
Confirmation was sent to me via email yet the so called director called at 10.05am asking where we were as he has a 10.30am appointment and his office informed him they called us to bring our 10.30am appointment forward etc which was not the case, the person continued to say he would have stern words with the person that made the booking, I explained my wife was on the way and had left home already with our two young children and could he kindly stick to the agreed appointment as they had already left home yet he clearly refused and continued to say he has another appointment booked at 10.30 and refused again, I tried to ask again and again for him to stick to the agreed time which again he just kept saying he has a 10.30 and can't wait, at this point I said "You clearly just don't give a s**t and we won't be calling your company again", he then started shouting down the phone that he was the director and I am not to talk to him like so and continued shouting in an outrageous manner saying 'Don't ever call us again', he became extremely angry very quickly and was now screaming down the phone like a child, I hanged up the phone in total disgust and sent an email to the person that booked the appointment.
This is by far the worst company ever and strongly recommend anyone reading uses another agent, if I was the home owner I would be very upset hearing an agent refused to stick to times and refused to do so even though people had left their homes etc
Thank you for all your hard work in helping me sell my business. Hilton Smythe were recommended to me and I would say that the service I received represented good value for money. As a sole trader I found the selling process quite daunting but I found the team very knowledgeable and helpful. Thanks
Was just told on the phone, that they were out of my league! Then he hung up, all because I questioned the 5% selling fee. However, after the company reading the review, they called me up and apologised. Well done! Apology accepted!
Wonderful to deal with! Very helpful & Knowledgeable Staff. Are always my go-to agent for the selling and renting out of my properties! Cannot recommend them enough!
Adam Sanders from Shepherds Estate Agents in Hoddesdon, Herts. has been involved in property fraud & should be banned from running an estate agents. The typical traits of a greedy, dishonest estate agent out to make a quick buck! Does not deserve the one star but unfortunately it is the minimum required.
I have had a very enjoyable experience using Elliott Heath, i would especially like to thank George for going above and beyond helping me find a property. I can't thank him enough. I would highly recommend using Elliot Heath
Having dealt with Elliot Heath over the past few months we've found our experience to be pretty varied. When we we looking at purchasing a property through them, everything was great they were always on time for bookings and very knowledgeable on every property we visited as well as professional. Buying a house through them was a long process for us but they were always patient and communication on anything coming to market was excellent.
Once we purchased the house this is where we found things a little more difficult due to emails going answered and call backs not being received. Our process lasted three months and unfortunately towards the end of the sale (which fell through not to the fault of Elliot Heath) we were left completely in the dark as to what was happening with the property and when a moving date might be put in place.
As mentioned the sale never went through and we had to pull out, notifying Elliot Heath of this and our situation we received no further communication not even any acknowledgement they had received our email. The only way we actually knew this was because we saw the property go back on the market.
All in all a good service whilst trying to buy a house, but poor once purchased.