Outstanding service! My house was sold in the 3rd viewing in under a month and the whole process completed in 2 months from sale. Always contactable and kept me informed. Can’t recommend enough!! Particular thanks to Matt and Carol for all your hard work.
Jonathon Hunt are brilliant, we purchased a house through them recently and even though it was really stressful at times we are very happy to have dealt with them. Carol is an absolute gem and we cannot thank her enough. She was always replying to my daily emails, answering my calls and keeping me up to date. Really grateful to them for everything and would recommend to anyone!
Mahe Georgio and her team in Ware are really professional and they were always on hand to assist in our queries, they kept us informed with any updates and requirements during our purchase, making this experience as stress free as possible.
We would definitely recommend WHB for anyone looking to purchase their home.
5 months after vacating a property and they will not return a £2000 deposit, they tell me its no longer thei9r problem and i must speak to a lady called Clare Wright in Norwich who never responds! im not sure she exists!
Sold and bought from Keith Ian... very good all round!
Probably the worst customer service I've experienced and this is with my low expectations hat when it comes to estate agents.
Unprofessional communication, no support or advice. When we had queries over the house we were buying we were told take it or leave it, they're sure the vendors can find a new buyer.
On completion day felt fobbed off and asked to liaise with the vendors directly to get the keys.
Do not use! Unless you feel like experiencing very poor customer service.
Selling a house made simple! Lovely, down to earth and honest estate agents. No sales spiel, just people who genuinely want to ensure a smooth experience for all involved. Of all the valuations we had from various agents, Mark was by far the most friendly and genuine which made it easy to choose our agent. Unfortunately we had a rather poor solicitor but thankfully Kevin in the sales progression team was able to liaise between all parties and keep the ball rolling, whilst keeping us updated regularly.
Overall, friendly team, regular updates, never had to chase them for anything, and a smooth sale/move. Thank you Ensum Brown!
My experience to date with Elliot Heath has been a pleasure. The process of house-hunting can be stressful, and when dealing with multiple agents the good ones really rise to the top! I have viewed properties with Elliot, Rikki and George and found them to be knowledgable, engaged, honest and generous with their time. They understand the market, and crucially understand Social Media and the power of using those tools in conjunction with the more traditional routes taken by some of the other agents. I would have no hesitation in recommending their services based on my experience to date, whether it be for buying or selling.
Having dealt with Elliot Heath over the past few months we've found our experience to be pretty varied. When we we looking at purchasing a property through them, everything was great they were always on time for bookings and very knowledgeable on every property we visited as well as professional. Buying a house through them was a long process for us but they were always patient and communication on anything coming to market was excellent.
Once we purchased the house this is where we found things a little more difficult due to emails going answered and call backs not being received. Our process lasted three months and unfortunately towards the end of the sale (which fell through not to the fault of Elliot Heath) we were left completely in the dark as to what was happening with the property and when a moving date might be put in place.
As mentioned the sale never went through and we had to pull out,
All in all a good service whilst trying to buy a house, but poor once purchased.
Couldn't be happier with the service we received from Westwood Leber. They were always on the end of the phone when we needed them and if they said they'd find out and call back that's exactly what they did.
Having had experience of some terrible agents through the years it's so refreshing that Westwood Leber put customer service at the forefront of what they do. Can't recommend them enough and thank you for all the help you gave us through the moving process
I fully recommend Ryan and the team at Westwood Leber to anyone wishing to sell their home. Ryan is the most professional agent I have ever used, always happy to make himself available, realistic and honest - thank you Ryan & the team for making my move as less stressful as possible & all your support