Our task was to sell a vacant old property. Peter James were innovative and resourceful in the techniques that they used for the sale. However their fantastic service was the main feature - namely the support, advice and diligence. The team were approachable and always available. Individuals always returned calls and gained feedback. They made a tricky exercise easy.
30th Jun 2021 (17 weeks ago)
I have recently brought a house via Peter James estate agents. On a positive I must say Julie was fantastic throughout and remained extremely professional at all times, she’s a real asset to this company . However, I feel I was pressured at time I suspect this is because the purchase was not completing quick enough for them although we completed quickly with a 10 week period. The completion was near to Xmas and I do wonder now if the agents work on commission due to the pressure I felt I was under to complete although the issues were out of my control .Although I have a child with multiple disabilities this agent was contacting me daily to obtain updates although they could of contacted my solicitor directly . At times i felt I was unnecessary under pressure I could of done without due to caring for a child with a number of disabilities. Chris on a occasion was extremely unprofessional the way he spoke to me was extremely upsetting he did apologise, however this was totally unnecessary. Since moving in to the property we have had multiple issues, which I will be taking up legally, such as no running water due to leaking taps the utility light sparking, a number of keys missing to the property, smoke alarms not working and to top it the cooker has now blown up! I would suggest wisely consider which agent/s you would consider dealing with when considering purchasing land/or property.
23rd Dec 2019 (1 year ago)