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Disappointing experience all round – avoid Hunters Tamworth.
I had a highly disappointing experience from start to finish with Hunters Tamworth. They promise excellent customer service, but their idea of communication is simply sending copy and pasted updates on WhatsApp. When it actually mattered, they couldn't even be bothered to pick up the phone, leaving us completely in the dark at critical points in the chain. Dealing with Leah was particularly frustrating; she was incredibly condescending and acted as though she was doing us a massive favour just by doing her job.
The marketing process was an absolute shambles. The photographer failed to show up for the first appointment without giving any notice at all. Instead of rescheduling immediately, the agent decided to take photos on his phone, which turned out horrible. When they finally did rebook a professional photographer, it was clear they are way behind with technology, as they didn't even bother to use drone photography.
To make matters worse, they never turned up on time for a single viewing. Honestly, the house sold itself—the agents had to do virtually nothing. Yet, they remained incredibly greedy for commission, even after the sale fell through. Graham turned quite bitter at our decision to not sell even though it is our property and our personal circumstances should still matter. Save yourself the stress and go with another estate agent. There are tons of better options available in the area.... Read more
4th Nov 2026 (3 days ago)