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As first time landlords, letting a parent’s property we were inexperienced about choosing a tenant and tenant/landlord laws and responsibilities. It was important to us that we found tenants that would look after the property and be respectful of neighbours. We wanted to be responsible landlords, conscious that our property would be someone’s home. With Kerry’s honed expertise, she offered a selection of people and we secured the perfect tenants for our property. We found we could wholly rely on Kerry’s advice, who made the process efficient and hassle free. We felt she dealt with us with the utmost integrity and professionalism. She is very knowledgeable, answered all our queries and was very mindful of our requirements.<br>During the management of the property Sophie proved to be responsive, always answering the phone quickly, getting back to us when promised and dealing with management issues. We also found it useful to be reminded when landlord responsibilities were due for renewal and welcomed the comprehensive inspection reports.<br>The end of the tenancy process was well managed.<br>We would highly recommend Northwood’s management services.<br>Thank you to the whole team at Northwood.<br><br>Updated review following sale of the property<br><br>Northwood’s sales team were first class supporting us all the way through what at times can prove to be a very demanding process. The listing of the property went very smoothly and the quality of the photographs to support the sale were excellent. Viewings were dealt with by Northwood and were conducted in a very professional manner. We were informed at all times about the viewings and any feedback received from potential buyers. The house sold in the first week of being listed and we felt confident that the follow on process leading to completion was in safe hands. The solicitors recommended by Northwood were first rate and the process was relatively straight forward. Communication with Annie and Abi have been fantastic answering all our questions when requested and keeping us informed of progress all the way through from listing to completion. Special mention to Abi for chasing the solicitors and helping to move things forward while keeping us in the loop at all times. Annie and her team delivered for us and we could not ask for more. Highly recommended.... Read more
31st Jul 2026 (2 days ago)