2nd Dec 2025 (14 days ago)
???? Outstanding Service from Cockburn in New Eltham!
We are extremely happy with the service we received during the entire sale of our house. The professionalism and care shown by the Cockburn team were truly exceptional from start to finish.
The Initial Stages:
Initial Consultation (Sam): Our first meeting with Sam set the standard. He was highly professional, not pushy, and focused entirely on facts and a realistic valuation. He clearly walked us through the entire sales process, providing great clarity.
A Caring and Professional Team: Every step that followed involved caring and professional individuals who took their roles seriously and executed each task with pride.
Marketing Efficiency: Once we agreed to proceed, things moved swiftly. The photographer was booked the very next day. They expertly staged our house, and the photos were completed quickly. Lauren then compiled all the marketing material, and the advertisement was live within 48 hours of the photos being taken.
The Sales Engine (Rob): The sales engine kicked into high gear with Rob at the helm. Rob brought incredible expertise, personally handling almost all of the viewings. He is soft-spoken, highly knowledgeable, and refreshingly non-pushy.
Sales Progression & Completion:
Sales Progression (Catherine): Once the buyer was found, Catherine efficiently took over the sales progression. She provided regular updates, and if we had any queries, she responded immediately. At no point did we feel there was nobody to talk to—her support was invaluable.
Solicitor Recommendation (Zara): We also used the solicitors firm recommended by Cockburn, and our solicitor, Zara, was super efficient and always available. The seamless coordination between the agent and the solicitor made a huge difference.
If anyone is looking to sell their property, I would highly recommend this efficient team!... Read more