We used Keystones for our Mortgage broker needs and buying our first home .
The service we received was second to none , Ben the broker worked very hard to get us the right mortgage and was their every step of the way . When things got tough because of the Covid situation he and his team stepped up and got us our mortgage and our first home. I cannot recommend Keystones' services enough . Would easily use again in the future .. Thankyou Keystones from Justin and Hayley .
26th Mar 2021 (9 mo. ago)
Not serious and unprofessional.
Agency has provided false information about the state of the flat , covering all of the faults with painting. The faults are old, rotten windows , the handles are coming off , horrible heating due to heater needs to be changed - however agency said they are not going to change it and as a result the flat is freezing cold and very high level of dampness and walls are covered in mould which hasn’t been noticed before cause they were painted over by the agency before my viewing of the flat , which is ridiculous. Plumbing system also isn’t working properly!
This time I have contacted the organisation for rights protection and it is looking into at the moment.Categorically I don't recommend!!!
8th Jun 2019 (2 years ago)