Oh my god, never move into a place with this estate agent. Me and my flatmate have had so many problems with this flat and this agency throughout the whole year, the first month I moved in I had no WiFi. There was also no microwave, a disgusting kettle, a disgusting oven, a generally disgusting flat, a freezer jammed shut from the amount of ice having built up in it, mushrooms growing in the bathroom, mould all over the bathroom, a broken window covered with a wooden board in one of the bedrooms, no blind in the same bedroom, a smoke alarm that we didn't think worked and even then it was never tested when we were there and a broken venting system. There's more but this is all I can remember at the moment, in the end we lived with all of this (aside from the microwave that we spent months pestering them for) as actually getting them to do anything was such a complete nightmare and a seemingly impossible task. By the end of our tenancy all we wanted was our deposit back, we'd actually made the flat cleaner and fixed more stuff ourselves but this again seemed an impossible task. 2 months of repeatedly emailing and ringing them, the same automated response and idiot on the phone that seemed only there to do nothing I might as well have been talking to a brick wall. Only after contacting the landlord we got our deposits back straight away! It's just been a nightmare living there under these estate agents, if there's anything I can do now is just warn other people to never move into a place with them, RUN AWAY. Worst estate agents ever.
672 days ago