I don't usually write reviews but after dealing with Holly I was extremely impressed. Her professionalism and attitude throughout the whole process was outstanding! If you are planning on buying or selling, I would 100% recommend asking for Holly as you will not be disappointed! Thank you again Holly for keeping me positive and calm when things were getting stressful!
8th Jun 2021 (19 weeks ago)
I've been renting for a number of years, and Taylor's are comfortably the worst letting agent I have ever dealt with. They and their agents make intrusively frequent requests to inspect the property. On several occasions they have failed to carry out these inspections on the arranged date - sometimes because their agent did not bring a spare key that I gave them.
The inspections are particularly pointless since they have repeatedly failed to fix basic problems when reported, with these problems then escalating as a consequence. Staff do not seem to speak to each other, and do not return calls when promised.
Despite all of this, they were quick to badger me to sign a wholly unnecessary new tenancy agreement at the end of the fixed period of the AST.
Fees for referencing and minor (standard) deviations to ASTs are also astronomical and bear no relation to the true cost.
I cannot stress in strong enough terms how poor this company have been in my experience, and would highly recommend landlords and tenants to take their business elsewhere.
23rd May 2016 (5 years ago)