Connells Taunton letting team offer a impressive fast, efficient and professional service, they should be proud of. I have worked with James and Charlie for several tenant finds and find theirs and HO communication is excellent.
Top of my list each time!
1561 days ago
Dreadful! Once they have your signature on the contract, I get the impression that they are no longer bothered and are moving onto the next 'victim'. What they say they will do prior to contract signing is totally different to what they actually do. They promise everything and deliver nothing.
Whilst they did eventually sell the house, it was only after the price had been reduced and then sold it for under the reduced price.
The property was 'vacant possession', when there were very few viewings, I gave them the 4 weeks to improve their handling of the property. They did then allegedly get some viewings but the reasons they gave for the people not being interested were really bizarre.
I made an appointment to view the Agent at the property, I had driven 150 miles for the appointment, to be told when he arrived, that he had to go home so Sky could install broadband in his house. I had complained about the dreadful professional photographs that had been taken (and paid for) for the Agent, after a month to agree with me and say 'they are not the best!.
There were many other problems with Connells and I will just say that this was the most painful experience dealing with them. I will never use Connells again and I certainly would never recommend them to anyone.
155 days ago