I couldn't do any viewings due to working extremely long hours and not ben able to get the time off but a member of there staff sent me a video and has given me loads of help and support and she cant do enough for me and my son she has gone above and beyond to help and support me especially at this difficult time and she is a credit to this company think she is called Chris 5 stars plus for her she is a credit to her job and this company and hopefully with her help i will find the home me and my son deserve and want
11th Feb 2021 (11 mo. ago)
Quite possibly the worst Estate Agency in the UK.
Having dealt with multiple agencies as both buyer and seller, I can quite honestly state that this must be the worst.
When an agent or staff within the agency tells repeated lies;
1 Buyer is a cash buyer, yet he is refinancing a property to make the purchase.
2 He has his re-mortgage but is waiting for the cheque from the mortgage company.
3 He is going into his solicitor to exchange contracts but has not given the solicitor funds to do so.
4 Agency staff advise us that the client had exchanged contracts, our solicitor confirmed otherwise.
5 Contracts due to exchange two days later, buyer does not instruct solicitor to do so.
6 We instructed another agent as we assumed the sale was going to fall through, Kings called them and advised them that the property transaction had completed 5 days before it did.
Contracts exchanged and completed on same day, a surprise to say the least.
The agent (Andy King) did not keep us informed, lied or misinformed us on numerous occasions, his staff lied to us and another agent. You could not have a proper conversation with him, as he tried to talk over you or avoided your call.
Do your research and you will find more professional agencies in Redcar My top tip would be to avoid this one like the plague.
Harsh but fair.
19th Jul 2019 (2 years ago)