Annabel from Hamptons Clapham was such a star. She knew exactly what our criteria was and before the property came on the market we were shown a great flat and put in an offer then and there. Annabel was very attentive and helpful from assisting with the offer to handing over the keys. Thank you so much
we had a great experience with the Hamptons.
Particularly with the Clapham agency where we were looked after with extreme care and professionalism by all staff. Especially want to thank Victoria and Rhian for their helpfulness and kindness.
They managed to rent, due to their experience, our property in three days finding a reliable and serius tenant.
Paolo & Giacomo
KFH did an excellent job at marketing the property, and crucially, getting a large number of viewings. Ed, Lewis and Leigh were always responsive and helpful throughout the process. It was useful to have their advice during negotiations, and as a lever on both solicitors to keep them moving. I'm happy to recommend them.
Paul, the manager, and other team members failed to manage our expectations at every level. It began when we challenged the suggested asking price which we thought it was far too high. They insisted it was right, if not a bit low. We explained that the last thing we wanted was to put it on for too much, get excited, then have to come down in price and be disappointed. They said the market in Balham was awesome and talked of sealed bids and we should probably push for even more. We pressed the point but they insisted they had buyers waiting in the wings. After hardly any viewings and a failure of all these buyers to materialise they suggested we drop the price by £30k exactly the scenario we had said we wanted to avoid at outset, then tried to blame us! They managed to hit pretty much every negative cliche you can attribute to Estate agents. We changed to Purple Bricks, saved 5k in fees and sold to the FIRST person who viewed. My suggestion is you avoid KFH.
My partner and I recently bought our first property together and have been very happy with the support provided by Daniel Todd and the team at KFH. He was always available and regularly kept us updated on progress, thank you! The team are friendly and a pleasure to speak to. Best wishes, Sophie and Tim
It's been two months since we've moved out and we still didn't get the deposit back!!! Blood-sucking leaches!! Think 3 times before renting from them
I highly recommend the sales team at KFH Battersea. The whole team there are professional, efficient and helped me buy my first home. The journey to completion was not easy but the process was made less stressful by having poppy and max there all the way through. Thank you.
As a landlord, I thought KFH's letting service was very good, supportive and always gave me confidence I was in good hands. Carl was very professional, his judgement was sound and he kept me informed. I particularly appreciated his efforts to fight me corner and do the best he could. He was ably supported by Zoe who was very helpful and responsive.
Alex was very professional and helpful in finding us a short term let. This made our relocation back to London extremely easy. I would highly recommend!
Incredibly incompetent and immoral
They lied to us about what was included in the house.
They lied to use about terms in the contract
It took them over a month to give us our parking space that we were paying for
They're are incredibly rude and hung up on me a few times when trying to resolve issues
It took them an unreasonable amount of time to return our deposit
They are entirely unhelpful
They refuse to give references unless you paid them £42
At the end of the tenancy they book loads of appointments to show prospective new tenants around but often cancel and do not tell you
They are not very nice people to deal with
I can’t say enough about these guys. Had an extremely difficult sale process but their responsiveness and hard work got me through.
Special thanks to Fred for having his finger right on the button. I don’t believe other agents could have handled it.
if you are looking to rent your property and want it properly managed don't use John D Wood and their incompetent Countrywide colleagues as property management doesn't exist.