We have had a very positive experience with Rampton Baseley. They have been helpful, efficient, polite and pleasant to deal with. Their fees are also fair. Would definitely recommend
I had a flat viewing on Saturday and they told me that they would call everyone on Monday to see who was interested in putting an offer. I waited the whole day on Monday expecting to receive a call and I ended up calling them. They told me that they already called everyone and the flat was already gone so they missed me. Very unprofessional.
Cannot say much about KFH has we did not end up renting with them but I need to give a 5 stars review to Dorota Trybala the agent that has assisted my partner and I in our flat hunting: she has been extremely kind, professional, punctual and flexible to accommodate our requests. Compared to the competitors she is absolutely spot on in terms of skills and attitude. It has been a real pleasure to deal with her and because of this experience we will go back to KFH if we might need to look for another flat in the future. Great professional.
Davide Di Tommaso
Incredibly incompetent and immoral
They lied to us about what was included in the house.
They lied to use about terms in the contract
It took them over a month to give us our parking space that we were paying for
They're are incredibly rude and hung up on me a few times when trying to resolve issues
It took them an unreasonable amount of time to return our deposit
They are entirely unhelpful
They refuse to give references unless you paid them £42
At the end of the tenancy they book loads of appointments to show prospective new tenants around but often cancel and do not tell you
They are not very nice people to deal with
Acting as an executor I was looking to find a professional,knowledgeable
and easy going estate agent to help sell my Aunt's flat in Wimbledon.
Jennifer,Oliver and their team have been superb quickly securing a
proceedable buyer then continually progressing the sale through to
An excellent, warm and friendly service from Rosie Mills, who made the initial moving in process incredibly smooth. Unfortunately KFH failed to do basic checks on behalf of the landlord (a service that he'd specifically paid for) before we moved in and consequently we were left without a boiler for a week during one of the coldest periods in February and an oven for over 8 weeks. There was no sense of urgency or initiative in resolving either issue and ourselves and the landlord found the whole process incredibly frustrating.
Sally and her team did a great job selling our flat in Putney. It had already been on the market a long time when they got it and her advice was strong enough to make us see sense. Once we had people biting, KFH were very good at getting the best price for us and creating competition when the first buyer failed to perform. We had constant contact with them through the sale and they were able to reassure and calm a very impatient buyer. Would happily use again - worth paying more for a better service and achieving a better price in the end.
Louis was extremely helpful, and was able to ascertain what we were looking for and found us the perfect place as soon as he became aware of it - meaning we were able to get the flat before it even went online. We were very happy with the service we recieved from Louis.