Great service, commitment and absolutely exceptional dedication from Mark Claxton, responding and following up on queries promptly. Going above and beyond the normal working hours. Very professional, good natured and polite at all times. I also highly recommend Paul Loding who was also involved at the earlier part of contract until Mark took over the last stages. Paul is also very polite, patient and worked very hard to reassure any concerns we had through the process. Thank you again for everything and for your patience. You’re both a credit to Balgores and I hope you get looked after.
Absolutely terrible would never recommend anyone to buy or let through these people not only are they rude but they will do anything for money, I rented out a property through them for a year and all I got was calls saying the neighbours were complaining about me but I spoke to all the neighbours there and none of them admitted to these complaints it was all a scheme to cancel the contract so they could keep the deposit saying that we damaged the property. When I first viewed the property I spoke to Paul and asked if there was any mould problems in this property he lied and said no once we moved in within a couple weeks we had mould. Absolutely disgraceful and the way I was treated when speaking to them over the phone was disgusting. Avoid Jackie at all costs not only was she rude but made me feel bullied. Wish I could give them 0 stars but unfortunately you can’t.
If you are in need of a rented house, then do avail the services from this agency. My friend was in need of a rented house for him and his family. After searching the website we found out the number of this company and got in touch with them. That readily agreed to help us and did provide a valued property. Thanks for helping guys!!!!
Totally incompetent company with extortionate fees. I had issues from day one, from collecting keys, to miscommunicating information to incorrect completion of tenancy agreement 3 times, tenancy agreement being sent to wrong people, total breach of data protection to tenants in my property without my signing the agreement and I've now found out from the Council that the tenants should legally NOT be in my property as too small for the number of people. I could incur a large fine and I know Home Choice would have known this. Please please PLEASE, another reputable agent so you pay for the service received. I have submitted a formal complaint to the company and after 15 days have still received no response, I was hoping to at least receive an apology and assurance that this will NOT happen again in the future.
Very pleased with the service received from Bairstows in Romford, especially Michelle, Chelsea and Michael. We had a few hiccups with potential buyers pulling out, but each time this happened they were straight on top of things, arranging more viewings as soon as possible. Finally we got over the line this week - would recommend!
Apart from getting advertised, failed to attended, A single viewing even those during the day. Their telephones are pointless very rare to get an answer!I have yet to receive a copy of my contract got bored of asking in the end ! Even today when my exchange finally happened I got an email from Asim asking to leave review and congratulations, not even a phone call. This is the most impersonal service I have ever seen. Don’t get me wrong they introduced me to a buyer yes but they did not sell the house !
Phenomenal service!! - The agents are very knowledgeable of the local areas and expected prices.
My agents were very supportive from the outset and explained the process very clearly whilst meeting my needs and requirements. I still felt a degree of control and transparency that you simply don't get from other agents.
An honest, true professional agent and I would 100% recommend Real Move Estates to anyone wanting to either buy or sell.
I would like to thank the team at Real Move Estates again for the support and cooperation thought out the process.
Dodgy company, do not follow laws and procedures. All of their fees are also no VAT. I asked if that is because they are not VAT registered or is that the price inclusive of VAT. The tell me they are not VAT registered. How can a company that turn over that amount of money not be VAT registered??? Dodgy bunch, conducting illegal business and cheating UK business laws.
Terrible agent too, and when it all goes wrong they will disappear with your money.
Good luck... must be mad to use them!!
When we have a problem, they always get back you me very quickly and get the job done. I love my flat and I'm very happy with it.
Annette Carrera pazos
LIFESTYLE PROPERTY AGENCY, EBB COURT OFFICE = AVOID
A group of scum, liars and idiots that call themselves 'a professional agency' Completely unprofessional, ill mannered. Arranged a time for viewing of two bedroom flat. Next day when I contacted him, he could not even remember anything. After refreshing his memory couple of times, finally he remembered the property and our conversation.
Property was advertised as 'FULLY' furnished flat. When I viewed, it was completely unfurnished. I was deeply shocked and disappointed to know all pics posted by them on Zoopla website were completely fake. In the pics property was fully furnished and equipped with high quality furniture and nice decoration plus secured private car parking in the basement. I had half day off from work to view this property and drove all the way down from Essex. When I asked the reason why is it unfurnished? he was completely in dark. No clues. When I asked about fake pics, He said pics were taken when property was furnished now tenant is gone and he has taken his furniture (WTF).
The ' viewing agent' was unqualified, unprofessional, sick and joker type teen ager. Job for him was just a time pass. God knows he might be a trainee for work experience. He did not know anything about the property and its features especially When I asked him about parking he was completely unaware.
All he was interested in me paying him £387+ vat agency fee, £96 credit reference fee and I think £125+vat for check in fee 'ASAP' to 'book the flat'. When I tried to negotiate on rent for unfurnished flat without parking, he turned up behaving rudely and pushing me for higher rent and started unethical texting. Asking me if I could not afford rent why would I came for viewing (WTF :(
Please DO NOT trust this agency. They only try to make money of someone's misery of finding urgent accommodation or moving houses. I would not recommend this sick, liar and cheap agent for anyone. STAY AWAY FROM HIM. ITS WASTE OF TIME. That's all I WANTED TO SAY ABOUT HIM.
I sold my property through Parabar, excellent service, amazing staff. Won’t hesitate to use them again in the future. Thoroughly recommend
I had no electricity or gas supply with varios other problems when moving into a property in the cold weather with my new born baby and did not support me by fixing the problem for at least 3 days. Will be taking legal action soon. Terrible service from the managing agent. Avoid at all cost.