J Lam
5

Dixons is definitely a capable estate agent with good expertise in this field.<br><br>To be honest, my initial experience with Dixons wasn’t very impressive. I had more or less given up and was simply waiting for my fixed-term contract to expire so that I could appoint another agent. Looking back, I think it may have been more down to how my sale was being managed at the time, as I didn’t feel that my expectations and concerns were fully understood.<br><br>Coincidentally, I spoke to Sarah Blair about my experience and how dissatisfied I was. She was genuinely surprised and very keen to put things right for me. She made a very valid point that she didn’t know I was unhappy, and if I didn’t raise my concerns, how would they know?<br><br>Once Sarah took over responsibility for my sale, she really made an effort to turn things around. She looked at everything, from the pricing to the listing, and within just a few days we had received three offers. She went the extra mile to maximise the offers and achieve the best possible result for me.<br><br>Throughout the whole process, Sarah kept me constantly informed, which was important to me. She discussed everything with me, gave me good advice and was always very helpful, professional and approachable, and she always returned my call quickly.<br><br>Although I definitely feel I started off on the wrong foot with Dixons, my experience changed completely once I raised my concerns and Sarah became involved. I would happily use Dixons again in the future, particularly if I could have someone like Sarah looking after my property.<br><br>Thank you, Sarah, for turning my experience around and for all your hard work.... Read more
4th Sep 2026 (14 days ago)