16th Oct 2025 (25 days ago)
I left a review 7 years ago, I got a cursory response addressed to 'Helen' (not me) and nothing further.
RE their response; I have been contacting the office about this, for 7 years. Katherine Stevens/Kat, Nicholas Goulden, Aidan Meyers, Kieran Milner, Kelly, Richard Unwin, Steven Blackmore, Milo Cole, I have not had anything in response.
I'm pretty much here to say to all the 1* reviews I see:
please please please just **report them to The Property Ombudsman or the Information Commissioners Office**. FIGHT THE EVICTION NOTICES - they're fairly unlikely to be valid.
Your Move are *not* going to deal with your complaint, it's not in their business plan, and they need to be held accountable for how many peoples lives they've messed around with (and how many laws they've broken in doing so!).
My personal grievance is that this estate agents has been actively destroying my ability to rent by giving out provably falsified negative references about myself. I am disabled, and when a workman showed up unexpectedly, I had a panic attack & focal seizure and physically couldn't open the door. The estate agents were aware of my disability, and I even sent emails apologising for my symptoms.
I was served a section 21 shortly afterwards, and because I had lived in my flat for quite some time and was pretty young, I didn't have any other references built up yet. I had to rely on friends and eventually private landlords whilst I built up enough savings to be able to pay a full years rent in advance.
I have been trying to contact them about this for over 7 years, zero response. They will not provide my data under GDPR, they will not respond to any complaints, but will happily write bad references within seconds.
I wont go on any longer, just, it's really been 7 years of this?! damn.... Read more