25th Sep 2025 (7 weeks ago)
RATS!!!????
^Were an issue throughout our tenancy, and Mighty Student Living is by far the worst company I have ever had the displeasure of dealing with.
TL:DR MSL prey on students knowing they can run a company with the most egregious lack of care and responsibility for their tenants, as they don’t have the resources or money to fight back. Do NOT, and I can’t understate this, rent with them.
We had a never ending list of issues throughout our tenancy from an unclean house when we moved in, mouldy food left in the fridges from the previous tenant, a massive pile of rubbish in the back garden, broken heating, none existent WiFi, mould issues, and rats (that weren’t removed after they were poisoned so made the worst smell imaginable) just to name a few. On the rare occasions we did manage to get responses from MSL, they either denied wrong doing or ignored the issues (while being extremely rude in the process). When we got the housing ombudsman involved, MSL for some reason decided to reply to our complaints on a Sunday morning, exactly the maximum 8 weeks to the day required by law to respond: make of that what you will. They also stalked and left comments on my Instagram account which is just weird more than anything else.
They are only in business due to the fact that uni students only have a few options when it comes to letting in Lancaster, and some are forced to rent with them due to no other options. To any students reading this review wondering, “how bad can it actually be?”, the answer is probably even worse than you think. I would sooner camp on the field in front of the university than rent with MSL again.
Further more, if any MSL employees are reading this, then shame on you; you know what kind of company you are working for. MSL was by far the worse part of my university experience and I sincerely hope people read this review and the countless other negative ones and they go out of business.... Read more