Anthony has just sold us a property and I have to say his service from start to finish was impeccable! He was very professional, friendly and very responsive to any queries we had, nothing was too much trouble. We have no hesitation in recommending Belvoir!
1st Apr 2021 (6 mo. ago)
Where do I begin with this one. 6 months of trying to rent through them. They do not answer messages. Don't answer calls. Can't be arsed to send offers through to landlords.
Ignorant. Arrogant. And wholly inept .
Don't even bother
Edit. In response.
Indeed, we have spoken. But again, I viewed ONE property. I have enquired, in excess, of over a DOZEN.
and in that period, you yourself admitted that I had been missed of the list. I have left over 30 messages with the 'so called' answering agent and been left with nothing but a singular dismissive email
I have attempted to swing the odds in my favour on those properties Via multiple means, including adding to the monthly rate. Something that I am going to assume that you never even passed to the landlords
But at no point, has any member of your staff even bothered to contact me back. That is the reason for this review.
And shall we go into details.. Is it because I am on benefits?.. Disabled?... because I find it unpleasantly obvious that we are treated as second class citizens. And in light of recent court cases, I would have thought that you would be aware that discrimination from a landlord, reflects badly against yourself.
And yes, I was Short tempered. As once again, an attempt to deal with you in a pleasant manner resulted in me being ignored.
I played the game your way. And it wasn't a pleasant experience .
Do not attempt to pass your short comings back to the client.
And as for the other reviews. If they ever bother to get back to me.. or learn how a calendar works, then perhaps they will change.
I am also more than happy to release my "aggressive" call to you. As ALL the calls I make are recorded.. And if anyone else wants to hear them. They are more than welcome.
Bad customer service is bad customer service.
22nd Oct 2020 (11 mo. ago)