Having never rented privately before I wasn't sure of the process and had a lot of questions but Chris made it so easy for me! She explained everything clearly and stayed in contact every step of the way, taking my calls even when she was run off her feet! I've had a few queries since I've moved in and Chris has dealt with them quickly, professionally, and with good humour. I can't recommend Kings, and especially Chris highly enough.
6th Jul 2021 (6 mo. ago)
Quite possibly the worst Estate Agency in the UK.
Having dealt with multiple agencies as both buyer and seller, I can quite honestly state that this must be the worst.
When an agent or staff within the agency tells repeated lies;
1 Buyer is a cash buyer, yet he is refinancing a property to make the purchase.
2 He has his re-mortgage but is waiting for the cheque from the company.
3 He is going into his solicitor to exchange contracts but has not given the solicitor funds to do so.
4 Agency staff advise us that the client had exchanged contracts, our solicitor confirmed otherwise.
5 Contracts due to exchange two days later, buyer does not instruct solicitor to do so.
6 We instructed another agent as we assumed the sale was going to fall through, Kings called them and advised them that the property transaction had completed 5 days before it did.
7 Contracts exchanged and completed on same day, a surprise to say the least.
The agent (Andy King) did not keep us informed, lied or misinformed us on numerous occasions, his staff lied to us and another agent. You could not have a proper conversation with him, as he tried to talk over you or avoid your call.
Do your research and you will find more professional agencies. My top tip would be to avoid this one like the plague. Harsh but fair.
21st Jul 2019 (2 years ago)