This is the second time my family have used the services of Robinsons in Darlington recently and I’ve got nothing but praise for Louis the Manager and his staff. On every occasion I found Louis to be a perfect gentleman who was extremely polite, helpful, efficient and supportive and even went out of his way for me. He’s supported by a highly efficient and friendly team of staff who have kept me updated with progress at every stage. They’ve been excellent throughout these last few weeks whilst I’ve engaged their services in selling my property and I can wholeheartedly say I would highly recommend Louis and his staff.
1095 days ago
I called Robinson's with a request to view a property in which I was genuinely interested to purchase. However, I was told that all their staff were busy and that it would not be possible to arrange a viewing of the property until the following week.
As I am currently based overseas and visiting the UK for only 1 month, with the sole objective of investing in property to let, I could not afford to wait for 1 week to view a proprty. Consequently, I proceeded to view other properties and fortunately found one within a few days which I decided to purchase.
Clearly Robinson's have lost a potential sale for a client, through their unwillingness to be a little more flexible and enthusiastic. Of all the estate agents with whom I made requests for viewings, they were the only ones who could not accommodate my request by the following day at the latest.
I know that should I ever need to sell a property, Robinson's will be the last estate agents in whom I would place my trust.
937 days ago