Had my property on sale with another agent, but received very little interest. Changed to Alexanders & within a few days I have a pending sale
Fantastic service from all the staff but especially James who has been top notch . If all estate agents were as good as Alexanders then maybe they wouldn't get such a bad press !! I would highly recommend Alexanders of Aberystwyth to anyone considering selling their property in the future
1420 days ago
Do not use Alexanders. They have absolutely no respect for their customers - especially students. We had letters written by our doctors detailing that the mold in house was causing us to have respiratory issues; the outcome? We had our intelligence insulted and were told we could take them to court. When you pay as much as we did in agency fees you expect an above average service, sadly we were left with a year of absolute hell. Not a week went past without one of us being reduced to tears by either the rude and unprofessional manner the manager (Layla) conducts herself in or the poor state of the house.
I have no interest in dealing with them ever again but please take this as a warning - there are several other decent, fair and honest letting agencies in Aberystwyth, so take your custom there. The sooner their income strategy (where they actively seek to take advantage of students away from home for the first time) is stopped, the better. I do not say these words lightly, but I honestly feel that this business is nothing more than thief with a fancy office. The way they act is nothing short of criminal.
1796 days ago